Scottish Borders is served by 16 registered property factors, managing approximately 7,779 properties. The market is led by Scottish Borders Housing Association, Waverley Housing, and Hacking & Paterson, who between them manage 85% of registered properties. 62% of factors have a clean or low-risk tribunal record. Customer ratings average 3.4★ across 7,096 reviews (ratings reflect the company overall, not a specific local office).
Largest Property Factors in Scottish Borders
Based on registered properties in the Scottish Borders area. Source: Scottish Property Factor Register.
Highest Rated in Scottish Borders
By customer reviews (min. 25 reviews, 50+ local properties, company-wide ratings)
Largest Factors with Clean Records
Clean or low-risk tribunal rating, 50+ properties
Scottish Borders Housing Association
Hacking & Paterson Management Services Limited
James Gibb Property Management Ltd
Greenbelt Group Limited
Charles White Limited
Newton Property Management Ltd
FirstPort Property Services Scotland Limited
Ross & Liddell Ltd
Lorimer Property Group Ltd
Eildon Housing Association Ltd
Abacus Property Factors Ltd
Trinity Factoring Services Ltd
C-urb 6 Ltd
Choosing a Property Factor in Scottish Borders
With 16 registered factors serving Scottish Borders, choosing the right one matters. Here's what to look for:
- Tribunal track record — 62% of factors in Scottish Borders have a clean or low-risk tribunal record. Check case history before committing.
- Customer reviews — 16 of 16 factors have published ratings, averaging 3.4★. Note that ratings reflect the company as a whole, not a specific local office. Look at both the score and volume of reviews.
- Written Statement of Services — every factor must provide a WSS detailing fees, services, and complaints procedures. Compare these before deciding.
- Local presence — factors based in Scottish Borders may offer faster response times for emergencies and inspections.
All property factors in Scotland must be registered on the Scottish Property Factor Register and comply with the Property Factors Code of Conduct. If you're unhappy with your current factor, read our step-by-step switching guide. Learn how we calculate tribunal risk ratings →