How much does Greenbelt Group charge?

Fee information for Greenbelt Group varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Greenbelt Group operate?

Greenbelt Group manages properties in Lothians, Glasgow, Aberdeen & Aberdeenshire and 12 other areas. Their largest presence is in Lothians with 4,583 properties.

Greenbelt Group Reviews & Complaints

Ratings & Reviews

3.8★ weighted average calculated from 97 Google + 1237 Trustpilot reviews

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Greenbelt Group's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Greenbelt Group, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Greenbelt Group manages approximately 23,300 properties across 15 areas of Scotland.

Area Properties Market share

Lothians 4,583

Glasgow 4,329

Aberdeen & Aberdeenshire 3,832

Stirling 3,415

Fife 2,336

Compare factors in Lothians →

Based on 23,300 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

1,021

Buildings managed

22.8

Avg units / building

17

Median units / building

Building Size Distribution

314

1–10

353

11–25

243

26–50

111

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 22.8 units.

Based on 1,021 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

4

Cases

—

Upheld

—

Rate/10k

0

PFEOs

Enforcement

£0

Paid

Compensation

Communication

Top Issue

2 cases

All Complaint Types

Communication (2) Financial (2) Complaints Handling (2) Maintenance (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/LM/24/3872 2025-05-21

Dismissed

The homeowner complained about billing errors. The tribunal dismissed the application as the issue was resolved and the homeowner was not seeking further compensation.

"The First-tier Tribunal for Scotland Housing and Property Chamber decided that the application should be dismissed."

Communication Financial Complaints Handling

View on HPC →

FTS/HPC/PF/24/0447 2025-03-12

Rejected

The tribunal considered the evidence and found that the property factor, Greenbelt Group, did not breach the Code of Conduct. Therefore, the tribunal did not make any orders.

"Having heard from parties, The Tribunal found no basis for making a Property Factor Enforcement Order in terms of Section 19 (2) of the Act. The Tribunal therefore made no such order."

Communication Financial Maintenance Complaints Handling

View on HPC →

FTS/HPC/LM/24/0918 2024-08-27

Rejected

The Tribunal rejected the homeowner's application because the homeowner did not provide the required documentation and information.

"The application is rejected on that basis."

View on HPC →

Thinking of switching from Greenbelt Group Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Greenbelt Group Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 1999-01-04

Company No. SC192378

Accounts Up to date

Directors 5

Avg. Tenure 10.9 yrs

FAQ

Has Greenbelt Group had any tribunal cases?

Yes, Greenbelt Group has had 4 tribunal cases since 2021, with 0% of complaints upheld.

How do I make a complaint about Greenbelt Group?

First, raise your complaint directly with Greenbelt Group using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Greenbelt Group?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.