Ratings & Reviews
Written Statement of Services
- Management Fee
- annual flat rate
- Emergency Response
- 24 hours
- Routine Response
- 5 working days
- Enquiry Response
- 3 working days
- Complaint Response
- Timescales for resolving any issues shall thereafter be agreed between the Factor and the Homeowner.
- Billing Frequency
- Quarterly
- Notice Period
- 3 months
- Delegated Authority
- the sum stated in the Title Deeds
- Insurance Commission
- No commission taken
No Insurance Commission
Online Portal
Property Coverage
Taylor Martin manages approximately 15,325 properties across 13 areas of Scotland.
Area
Properties
Market share
Portfolio Profile
841
Buildings managed
18.2
Avg units / building
12
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 18.2 units.
Tribunal Record
No tribunal cases since 2021.
Had problems with Taylor Martin Property Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2013-08-12
Company No.
SC456447
Accounts
Up to date
Directors
2
Avg. Tenure
12.7 yrs
FAQ
Has Taylor Martin had any tribunal cases?
No, Taylor Martin has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Taylor Martin?
First, raise your complaint directly with Taylor Martin using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Taylor Martin?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.