About This Factor
✓ Verified June 2026
Taylor & Martin have claimed and verified this profile.
Information below was submitted directly by the factor, June 2026. It is not independently verified by Compare Factors.
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Team & Capacity
Open
Currently taking clients
- Named manager per development
- Yes
Specialisms
Service Commitments
- Emergency response
- Within 24 hours
- Complaint first response
- 5 working days
- Site visits
- Quarterly
- Out-of-hours cover
- In-house team
- Office hours
- Mon–Fri 9am–5pm
- Online portal
- myaccount.taylorandmartin.co.uk ↗
- Mobile app
- No
- Tendering process
- Competitive and negotiated
- Billing frequency
- Quarterly
- Notice period
- 90 days
- Float required
- Yes
- Reserve / sinking fund
- Yes
May decline if: We carefully assess each new development to ensure we can deliver the high standard of service our clients expect. We look to work with developments where homeowners are engaged and committed to maintaining their community. We also consider the management time required, as our existing clients remain our first priority. We will only take on new developments where we are confident we can provide the same high level of service across our entire portfolio.
Fees (self-reported)
- Fee model
- Fixed fee, all-inclusive
- Major works fee
- No additional fee
- Insurance commission
- None taken
Ratings & Reviews
Written Statement of Services
- Management Fee
- annual flat rate
- Emergency Response
- 24 hours
- Routine Response
- 5 working days
- Enquiry Response
- 3 working days
- Complaint Response
- 5 working days
- Billing Frequency
- Quarterly
- Notice Period
- 3 months
- Delegated Authority
- the sum stated in the Title Deeds
- Insurance Commission
- No commission taken
No Insurance Commission
Online Portal
Property Coverage
Taylor Martin manages approximately 15,325 properties across 13 areas of Scotland.
Area
Properties
Market share
Portfolio Profile
841
Buildings managed
18.2
Avg units / building
12
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 18.2 units.
Tribunal Record
No tribunal cases since 2021.
Had problems with Taylor Martin Property Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2013-08-12
Company No.
SC456447
Accounts
Up to date
Directors
2
Avg. Tenure
12.7 yrs
FAQ
Has Taylor Martin had any tribunal cases?
No, Taylor Martin has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Taylor Martin?
First, raise your complaint directly with Taylor Martin using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Taylor Martin?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.