Tribunal Cases
All 10 Housing & Property Chamber decisions involving Park Property Management Limited
The homeowner complained about the property factor's communication, financial handling, and duties. The tribunal found the factor had not breached any duties and dismissed the complaint.
The homeowner complained that the property factor failed to provide an annual insurance statement in a timely manner, causing her stress. The tribunal found the factor did not breach the code, as it only requires an annual statement, not a specific timeframe. No compensation was awarded.
The homeowner's application was rejected because they failed to provide necessary documentation, including the property factor's written statement of services and evidence of notifying the factor of the complaint, as required by the rules.
The homeowner complained that the property factor failed to provide a written statement, delayed billing, and did not maintain the Play Park or septic tank. The tribunal found the factor had not failed to comply with their duties and dismissed the complaint.
The homeowner complained about property management fees and the door entry system. The tribunal found the factor had complied with the Property Factor Enforcement Order, including refunding fees and assessing the door entry system. The tribunal issued a Certificate of Completion.
The homeowner complained about the factor's failure to comply with the Property Factors Code of Conduct. The tribunal found the factor had failed to comply and issued a PFEO, including a payment of £200. The factor subsequently complied with the PFEO.
The homeowner complained about the property factor's lack of transparency and communication, and the failure to provide a detailed financial breakdown. The tribunal found that the factor had not failed to comply with the code of conduct and did not issue any orders.
The homeowner complained about the property factor's failure to comply with the Code of Conduct. The tribunal found the factor in breach of its duties and issued no further orders.
The homeowner complained that the factor failed to provide a written statement of services and issued misleading communications. The tribunal found the factor in breach of the code and ordered £60 compensation.
The homeowner complained about the property factor's handling of a debt from a previous factor. The tribunal found the factor had not breached the code of conduct and dismissed the complaint, as the issues were with the previous factor.