Park Property Management Limited has faced 5 tribunal cases since 2021, with 0 adverse outcomes (0% upheld or breach). Most recent: July 2026.

Tribunal Rating CLEAN How is this calculated?

No adverse tribunal findings since 2021.

5 Cases
0% Upheld (median: 50%)
0.0 Adjusted rate/10k (median: 6.6)
0 PFEOs
£0 Compensation

The adjusted rate weights PFEO-breached cases ×3.0 and complied cases ×1.5; the unweighted adverse rate is 0.0 per 10,000 properties. Benchmarks are sector medians across factors with at least one case since 2021.

Cases Over Time

2021
1
2024
1
2025
2
2026
1

Outcomes

4 Dismissed 80.0%
1 Rejected 20.0%

Complaint Types

Based on 2 analysed cases.

Communication
2
Financial
1
Complaints Handling
1
Disclosure
1
Other
1
Insurance
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

0 of 5 cases (0%)

Compensation Awarded

£0 total

All Cases

Date Reference Outcome PFEO Comp.
2026-07-11 25/2474 Dismissed — — Details
2025-12-16 25/0429 Dismissed — — Details
2025-09-16 24/2316 Dismissed — — Details
2024-01-09 23/1674 Dismissed — — Details
2021-08-20 FTS/HPC/LM/21/1520 Rejected — — Details

Data from Housing & Property Chamber. Cases decided since 2021..

Case Details

Click "Details" in the table above to jump to a case.

25/2474 2026-07-11
Dismissed

A homeowner applied alleging the property factor failed to comply with OSP 1, 4, 5 and 6, raising concerns about an increased float, failure to carry out roof repairs, alleged misleading communications, and handling of a contingency fund. Following a Case Management Discussion and a full hearing, the Tribunal found no evidence of any breach of the Code, accepting that the development was severely underfunded due to non-payment by the majority of owners and that the property factor had acted reasonably in the circumstances. No Property Factor Enforcement Order was issued.

"The Tribunal has not found any evidence of failure by the Property Factor to comply with parts 1, 4, 5 or 6 of the Overarching Standards of Practice."
25/0429 2025-12-16
Dismissed

The application was dismissed at case management. The factor released funds to the homeowner (largely comprising client funds previously held pending bank details), and the tribunal dismissed the application as the matter was resolved.

"In the circumstances the tribunal takes the view that the application has been resolved by agreement between the parties and dismisses the application."
24/2316 2025-09-16
Dismissed

The homeowner complained about communications, financial obligations, and breach of duties. The Tribunal found no breaches of the Code of Conduct or the Property Factor's duties and dismissed the application.

Communication Financial Complaints Handling Disclosure Other
"The Property Factor is found not to have failed to comply with Sections 2.1, 3.2, 3.4 and 3.8 and 7.2; and not to be in breach of the Property Factor’s duties."
23/1674 2024-01-09
Dismissed

The homeowner claimed a breach of the Code of Conduct. The Tribunal determined the property factor had not breached the code and dismissed the application.

Communication Insurance
"The Tribunal found there was no breach of the Code by the Property Factor."
FTS/HPC/LM/21/1520 2021-08-20
Rejected

The tribunal rejected the homeowner's application because she failed to provide the necessary information and documentation, including evidence of giving the property factor fair notice of the alleged breaches, as required by the rules and the 2011 Act.

"The basis of the decision is that the Applicant has failed to comply with Rule 5 and Rule 43 and Section 17 of the 2011 Act."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN No cases decided against the factor since 2021
GREEN PFEO-weighted adverse rate at or below 10 per 10,000 properties (or 2 or fewer adverse cases with no PFEO breach)
ORANGE Weighted rate above 10 and up to 30 per 10,000
RED PFEO-weighted adverse rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties on record to rate reliably

Special Rules

  • Factors with only 2 or fewer adverse cases (no PFEO breaches) are capped at GREEN
  • Pending or proposed PFEOs count at ×1.0 until the outcome is decided — there is no minimum-band override

Read our full methodology →

Data Updates

  • Last updated: October 2026
  • Next update: Monthly

We update quarterly. For the latest decisions, search the HPC directly →

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