Park Property Management Limited

The homeowner complained about the property factor's communication, financial handling, and duties. The tribunal found the factor had not breached any duties and dismissed the complaint.

The homeowner complained that the property factor failed to provide an annual insurance statement in a timely manner, causing her stress. The tribunal found the factor did not breach the code, as it only requires an annual statement, not a specific timeframe. No compensation was awarded.

The homeowner's application was rejected because they failed to provide necessary documentation, including the property factor's written statement of services and evidence of notifying the factor of the complaint, as required by the rules.

The homeowner complained that the property factor failed to provide a written statement, delayed billing, and did not maintain the Play Park or septic tank. The tribunal found the factor had not failed to comply with their duties and dismissed the complaint.

The homeowner complained about property management fees and the door entry system. The tribunal found the factor had complied with the Property Factor Enforcement Order, including refunding fees and assessing the door entry system. The tribunal issued a Certificate of Completion.