Active · PF000294 · Housing Association · 3,583 properties

Hillcrest Homes (Scotland)

Registered as Hillcrest Homes (Scotland) Ltd · Updated 25 May 2026
Housing Association Regional reach
4.3
27 reviews
3,583
Properties
7
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Hillcrest Homes (Scotland) is a regional property factor, managing approximately 3,583 properties across 7 areas of Scotland, with its largest presence in Dundee, Angus, Edinburgh. Its portfolio spans 262 buildings, averaging 13.7 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 4.3 stars (27 ratings).

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

Written Statement of Services

We don't have Hillcrest Homes (Scotland)'s Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Hillcrest Homes (Scotland), you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Hillcrest Homes (Scotland) manages approximately 3,583 properties across 7 areas of Scotland.

Area Properties Market share
Dundee 1,374 6%
Angus 830 20%
Edinburgh 633 <5%
Perth & Kinross 246 <5%

Portfolio Profile

262
Buildings managed
13.7
Avg units / building
10
Median units / building

Building Size Distribution

137
1–10
91
11–25
28
26–50
6
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 13.7 units.

Tribunal Record

No tribunal cases since 2021.

Company Info

Companies House →
Status
Incorporated
Company No. SP1603RS
Accounts Up to date
Directors
Avg. Tenure

FAQ

Has Hillcrest Homes (Scotland) had any tribunal cases?
No, Hillcrest Homes (Scotland) has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Hillcrest Homes (Scotland)?
First, raise your complaint directly with Hillcrest Homes (Scotland) using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
Get quotes from top-rated factors