Ratings & Reviews
Recent Reviews
Google
"Hillcrest worker Sarah Mundy has been nothing but an absolute gem! Helping me out whenever I’ve needed it. Fantastic work ethic and strangely comforting eyebrows. Cheers lads!"
Google
"Nice friendly and polite to speake to"
Google
"A waste of space. Went to pay a bill n couldnt"
Written Statement of Services
- Emergency Response
- within 6 hours of notification
- Urgent Response
- within 14 calendar days of notification
- Routine Response
- within 14 calendar days of notification
- Enquiry Response
- within 10 working days
- Complaint Response
- as detailed in Schedule 6
- Billing Frequency
- quarterly or annually
- Notice Period
- three months
- Delegated Authority
- the amount stated in your Title Deeds
Code of Conduct 2021
Property Coverage
Hillcrest Homes (Scotland) manages approximately 3,583 properties across 7 areas of Scotland.
Area
Properties
Market share
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Get free quotes →Tribunal Record
No tribunal cases since 2021.
Had problems with Hillcrest Homes (Scotland) Ltd? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
—
Incorporated
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Company No.
SP1603RS
Accounts
Up to date
Directors
—
Avg. Tenure
—
FAQ
Has Hillcrest Homes (Scotland) had any tribunal cases?
No, Hillcrest Homes (Scotland) has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Hillcrest Homes (Scotland)?
First, raise your complaint directly with Hillcrest Homes (Scotland) using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Hillcrest Homes (Scotland)?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.