Ratings & Reviews

3.0★ weighted average calculated from 88 Google + 27 Trustpilot reviews

Recent Reviews

Google 1.0★
"Despite originally agreeing to pay approximately £18 per month, I seem to regularly have to pay additional fees for the maintenance work that I am meant to be funding through my regular payments. What’s going on here? Whenever I phone the office the staff are nice enough, this does not however..."
Owen Glass 2025-12-17
Google 1.0★
"NOT A GOOD COMPANY TO DEAL WITH. They have a problem with sending out invoices,then hit you with late payment penalties for invoices that I have not received. I have been trying to resolve this problem with them for 10 months without success. Alex Lawson. The Campus Hilton Aberdeen. 1 year..."
alex lawson 2025-10-21
Google 1.0★
"Absolute jokers. Good luck getting through on the phone or getting a prompt response via e-mail. Sent me an invoice out of thin air 8 months after I had moved out of my property having settled my account with them at the time of moving out. I challenged this as their own terms and conditions..."
GM 2025-09-29
Google Reviews
2.5★ (88)
Trustpilot
4.6★ (27)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have PMC Property Management & Lettings's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by PMC Property Management & Lettings, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

PMC Property Management & Lettings manages approximately 10,548 properties across 9 areas of Scotland.

Area Properties Market share
Aberdeen & Aberdeenshire 8,253 20%
Inverness & Highlands 1,188 8%
Perth & Kinross 323 8%
Stirling 253 16%
Dundee 189 <5%
Compare factors in Aberdeen & Aberdeenshire →
Based on 10,548 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with PMC Property Management & Lettings Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 1995-03-24
Company No. SC156893
Accounts Up to date
Directors 2
Avg. Tenure 7.9 yrs

FAQ

Has PMC Property Management & Lettings had any tribunal cases?
No, PMC Property Management & Lettings has had no tribunal cases since 2021 according to our records.
How do I make a complaint about PMC Property Management & Lettings?
First, raise your complaint directly with PMC Property Management & Lettings using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from PMC Property Management & Lettings?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.