Ratings & Reviews

3.2★ weighted average calculated from 28 Google + None Trustpilot reviews
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

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Management Fee
See property schedule
Emergency Response
6 hours
Routine Response
10 working days
Enquiry Response
10 working days
Complaint Response
detailed in Schedule 6
Billing Frequency
Quarterly
Notice Period
3 months
Delegated Authority
the amount stated in your Title Deeds
No Mandatory Float
The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Home Group Scotland manages approximately 705 properties across 6 areas of Scotland.

Area Properties Market share
Dumfries & Galloway 286 18%
Dundee 215 <5%
Glasgow 134 <5%
Edinburgh 45 <5%
Fife 20 <5%
Compare factors in Dumfries & Galloway →
Based on 705 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Home Group Scotland had any tribunal cases?
No, Home Group Scotland has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Home Group Scotland?
First, raise your complaint directly with Home Group Scotland using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.