Ratings & Reviews
Written Statement of Services
How Home Group Scotland's statement compares: emergency response 6h vs industry median 4.0h; notice period 90 days vs median 90; insurance commission: not stated. See how all 80 statements compare →
- Management Fee
- See property schedule
- Emergency Response
- 6 hours
- Routine Response
- within 14 calendar days
- Enquiry Response
- 10 working days
- Complaint Response
- detailed in Schedule 6
- Billing Frequency
- Quarterly
- Notice Period
- 3 months
- Delegated Authority
- the amount stated in your Title Deeds
No Mandatory Float
Areas Covered
Home Group Scotland's coverage spans 6 areas of Scotland (from our coverage mapping).
Area
Mapped properties
Market share
Portfolio Profile
115
Buildings managed
6.1
Avg units / building
4
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 6.1 units.
Tribunal Record
No tribunal cases since 2021.
Company Info
Companies House →
Status
—
Incorporated
—
Company No.
SP1935RS
Accounts
Up to date
Directors
—
Avg. Tenure
—
FAQ
Has Home Group Scotland had any tribunal cases?
No, Home Group Scotland has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Home Group Scotland?
First, raise your complaint directly with Home Group Scotland using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.