Active · PF001032 · Commercial · 1,401 properties

Touchstone Corporate

Registered as Touchstone Corporate Property Services Limited · Updated 25 May 2026
Commercial Local reach
2.3
85 reviews
1,401
Properties
4
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Touchstone is a local property factor, managing approximately 1,401 properties across 4 areas of Scotland, with its largest presence in Edinburgh, the Lothians, Glasgow. Its portfolio spans 69 buildings, averaging 20.3 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 2.3 stars across 85 Google and Trustpilot ratings.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

2.3★ weighted average calculated from 85 Google + None Trustpilot reviews

Written Statement of Services

We don't have Touchstone Corporate's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Touchstone Corporate, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Touchstone Corporate manages approximately 1,401 properties across 4 areas of Scotland.

Area Properties Market share
Edinburgh 1,005 <5%
Lothians 210 <5%
Glasgow 151 <5%

Portfolio Profile

69
Buildings managed
20.3
Avg units / building
16
Median units / building

Building Size Distribution

17
1–10
34
11–25
13
26–50
5
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 20.3 units.

Tribunal Record

No tribunal cases since 2021.

Had problems with Touchstone Corporate Property Services Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2003-03-12
Company No. 04695692
Accounts Up to date
Directors 4
Avg. Tenure 12.1 yrs

FAQ

Has Touchstone Corporate had any tribunal cases?
No, Touchstone Corporate has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Touchstone Corporate?
First, raise your complaint directly with Touchstone Corporate using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Touchstone Corporate?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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