Tribunal Cases
All 22 Housing & Property Chamber decisions involving Cumming Turner & Watt
The homeowners complained about the factor's poor communication regarding repairs. The tribunal found the factor in breach of the code and ordered them to apologize, provide staff training, and pay £1000 compensation.
The homeowner's application was rejected because they failed to provide necessary documentation, including proof of notifying the property factor of the complaint and a copy of the written statement of services, despite multiple requests from the tribunal.
The homeowner complained about the property factor's failure to provide invoices for stair lighting and other charges. The tribunal found the factor had failed to comply with their duties and issued a Property Factor Enforcement Order.
The homeowner complained about a leak and lack of communication from the factor. The tribunal found the factor breached the code by failing to communicate for six months and ordered the factor to pay £300 compensation and provide an update on repairs.
The homeowner complained about the factor's failure to repair the roof, leading to water ingress. The tribunal found the factor in breach of their duties and ordered them to repair the roof, pay £2000 compensation, and provide evidence of completion.
The homeowner complained about the property factor's failure to address water damage and poor communication. The tribunal found the factor failed to comply with their duties and the code of conduct, ordering them to carry out repairs and compensate the homeowner.
The homeowner complained about the factor's failure to complete roof repairs, account for funds, and provide a complaints procedure. The tribunal found the factor had failed in its duties and issued a Property Factor Enforcement Order.
The homeowner complained about incorrect charges and excessive insurance premiums. The tribunal found that the financial issues had been resolved and dismissed the application because neither party attended the hearing.
The homeowner complained about the property factor's failure to comply with the Code of Conduct. The tribunal found in favor of the homeowner and ordered the property factor to pay £1,500 in compensation.
The homeowner complained about the factor's failure to comply with their duties. The tribunal found the factor had failed to comply and issued a Property Factor Enforcement Order, which the factor subsequently complied with.
The homeowner complained that the property factor failed to comply with a previous order. The tribunal found the factor had not complied and ordered the matter be reported to the police.
The homeowner complained about the property factor's failure to carry out their duties and comply with the Code of Conduct. The tribunal found the factor in breach and issued a Property Factor Enforcement Order.
The homeowner complained about the property factor. The tribunal found the factor had not initially complied with an order but later did, and ordered the factor to pay £100 compensation.
The homeowner complained about the property factor's failure to comply with their duties, including not obtaining estimates for maintenance. The tribunal found in favor of the homeowner and issued a Property Factor Enforcement Order, ordering the factor to pay £300.
The homeowner complained about the property factor's failings, leading to a Property Factor Enforcement Order (PFEO). The tribunal found the factor had complied with the PFEO, which included a payment and account adjustments.
The homeowner had a Property Factor Enforcement Order issued against the factor. The tribunal determined the factor had complied with the order, and the case was closed.
The homeowner complained about the factor's failure to repair a damaged chimney and skylight, and the lack of communication. The tribunal found the factor in breach of the code of conduct and ordered compensation and repairs.
The homeowner had a Property Factor Enforcement Order issued against the factor. The tribunal determined the factor had complied with the order, which included paying the homeowner £200.
The homeowner had previously been awarded a Property Factor Enforcement Order (PFEO). The tribunal reviewed the factor's actions and determined they had complied with the order, including issuing an apology and paying compensation.
The homeowner's application was rejected because they failed to provide evidence of notifying the property factor about their concerns, as required by the rules.
The homeowner's application was rejected because they failed to provide necessary information, including proof of notifying the property factor about their concerns, as required by the Tribunal.
The homeowner's application was rejected because they failed to provide necessary information and documentation, as required by the rules and the 2011 Act. The tribunal determined the application could not be accepted.