How much does Cumming Turner & Watt charge?

Fee information for Cumming Turner & Watt varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Cumming Turner & Watt operate?

Cumming Turner & Watt manages properties in Glasgow, Lanarkshire, Paisley & Renfrewshire and 2 other areas. Their largest presence is in Glasgow with 1,426 properties.

Cumming Turner & Watt Reviews & Complaints

Ratings & Reviews

1.3★ weighted average calculated from 47 Google + None Trustpilot reviews

2 Google Locations

Glasgow 40 Calton Place, Glasgow G5 9TS, UK

1.4★ (39)

Bellshill 195 Main St, Glasgow, Bellshill ML4 1AH, UK

1.0★ (7)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Cumming Turner & Watt's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Cumming Turner & Watt, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Cumming Turner & Watt manages approximately 2,245 properties across 5 areas of Scotland.

Area Properties Market share

Glasgow 1,426

Lanarkshire 636

Paisley & Renfrewshire 164

Dumfries & Galloway 12

Ayrshire 7

Compare factors in Glasgow →

Based on 2,245 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

175

Buildings managed

12.8

Avg units / building

8

Median units / building

Building Size Distribution

99

1–10

55

11–25

20

26–50

1

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 12.8 units.

Based on 175 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

11

Cases

72%

Upheld

(avg: 51%)

35.6

Rate/10k

(avg: 4.5)

5

PFEOs

Enforcement

£9,300

Paid

Compensation

Communication

Top Issue

5 cases

All Complaint Types

Communication (5) Maintenance (5) Financial (3) Complaints Handling (3) Other (2) Disclosure (1) Insurance (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/24/0904 2025-12-03

PFEO Proposed

The Tribunal found Cumming, Turner and Watt had breached the Code of Conduct by failing to respond to complaints and manage repairs. A Proposed Property Factor Enforcement Order was issued, including an apology and compensation of £5,000.

"The Tribunal therefore considers that the Respondent’s breaches have had extremely serious consequences and ought to be treated at the highest end of the scale of severity which the Tribunal uses to assess such matters."

£5,000 compensation

View on HPC →

PFEO Proposed

The tribunal found the factor in breach of the code of conduct and proposed to make a Property Factor Enforcement Order.

"Having made the above findings, the Tribunal proposes to make a Property Factor Enforcement Order in terms of Section 19 (2) of the Act."

View on HPC →

FTS/HPC/PF/24/1647 2025-09-06

PFEO Pending

The tribunal found the factor in breach of the 2021 Code for failing to communicate and address homeowner complaints. The tribunal issued a PFEO requiring apologies, staff training, and compensation.

"The Factor shall pay the Applicants the sum of £1000.00 for the worry, distress and inconvenience suffered by them as a result of the Factor’s breach of the 2021 Code."

Communication Maintenance Other

£1,000 compensation ⚠ PFEO issued

View on HPC →

Thinking of switching from Cumming Turner & Watt? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Cumming Turner & Watt? Read our step-by-step guide to making a formal complaint about your property factor.

FAQ

Has Cumming Turner & Watt had any tribunal cases?

Yes, Cumming Turner & Watt has had 11 tribunal cases since 2021, with 72% of complaints upheld.

How do I make a complaint about Cumming Turner & Watt?

First, raise your complaint directly with Cumming Turner & Watt using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Cumming Turner & Watt?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.