Ratings & Reviews
Written Statement of Services
How Simply Factors's statement compares: emergency response 24h vs industry median 4.0h; notice period 90 days vs median 90; insurance commission: none taken. See how all 80 statements compare →
- Management Fee
- Varies by property
- Emergency Response
- 24 hours
- Routine Response
- 1 working day
- Enquiry Response
- 5 working days
- Complaint Response
- 28 working days
- Billing Frequency
- Monthly
- Notice Period
- 3 months
- Delegated Authority
- £500
- Insurance Commission
- No commission taken
No Insurance Commission
Areas Covered
Simply Factors's coverage spans 4 areas of Scotland (from our coverage mapping).
Portfolio Profile
24
Buildings managed
23.0
Avg units / building
21
Median units / building
Building Size Distribution
Distribution of managed buildings by unit count. Average building size: 23.0 units.
Tribunal Record
No tribunal cases since 2021.
Had problems with Simply Factors Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2014-02-20
Company No.
SC470545
Accounts
Up to date
Directors
1
Avg. Tenure
10.0 yrs
FAQ
Has Simply Factors had any tribunal cases?
No, Simply Factors has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Simply Factors?
First, raise your complaint directly with Simply Factors using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Simply Factors?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.