Ratings & Reviews

4.3★ weighted average calculated from 7 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Since Simply Factors took over our building everything is done on time and to a high standard. Nicola Morton especially professional and knows the building. Would highly recommend."
Bernie Burgin 2025-10-23
Google 1.0★
"If I could give these guys zero I would, they are particularly useless. Communications are terrible, their business model seems to be do as little as possible and keep taking the money. Avoid like the plague. The property I'm in at the moment has multiple issues that are just not dealt with..."
Syndicate Stevie 2025-07-04
Google 5.0★
"Our development changed factors last year and it has been a decision we have not regretted for a single moment. By comparison with our previous factor we now get a speedy response to our problems , access to highly skilled tradesmen contracted to Simply, and much more certainty with regard to..."
Jim Donaldson 2020-09-22
Google Reviews
4.3★ (7)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Simply Factors's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Simply Factors, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Simply Factors manages approximately 552 properties across 4 areas of Scotland.

Area Properties Market share
Edinburgh 320 <5%
Stirling 115 <5%
Lothians 82 10%
Dundee 35 <5%
Compare factors in Edinburgh →
Based on 552 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Simply Factors Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2014-02-20
Company No. SC470545
Accounts Up to date
Directors 1
Avg. Tenure 9.8 yrs

FAQ

Has Simply Factors had any tribunal cases?
No, Simply Factors has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Simply Factors?
First, raise your complaint directly with Simply Factors using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Simply Factors?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.