How much does Horizon Housing Association charge?

Fee information for Horizon Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Horizon Housing Association operate?

Horizon Housing Association manages properties in Glasgow, Edinburgh, Stirling and 2 other areas. Their largest presence is in Glasgow with 26 properties.

Horizon Housing Association Reviews & Complaints

Q: Has Horizon Housing Association had any tribunal cases?

No, Horizon Housing Association has no tribunal cases on record with the Housing & Property Chamber.

Horizon Housing Association

Registered as Horizon Housing Association Limited · Updated 25 May 2026

Housing Association Regional reach

3.8★

12 reviews

Properties

Council areas

0/None

Cases / upheld

At a glance

At a Glance

Horizon Housing Association is a regional property factor, managing approximately 54 properties across 5 areas of Scotland, with its largest presence in Glasgow, Edinburgh, Stirling. Its portfolio spans 10 buildings, averaging 5.4 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Reviews average 3.8 stars (12 ratings).

Ratings & Reviews

3.8★ weighted average calculated from 12 Google + None Trustpilot reviews

Google Reviews

3.8★ (12)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Horizon Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Horizon Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Horizon Housing Association manages approximately 54 properties across 5 areas of Scotland.

Area Properties Market share

Glasgow 26

Edinburgh 14

Stirling 6

Fife 6

Lanarkshire 2

Compare factors in Glasgow →

Based on 54 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

Buildings managed

5.4

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 5.4 units.

Based on 10 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Horizon Housing Association had any tribunal cases?

No, Horizon Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Horizon Housing Association?

First, raise your complaint directly with Horizon Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.