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Cairn Housing Association Ltd

PF000292 2,643 properties RED Risk
High Tribunal Activity
This factor has 2 tribunal cases with 1 enforcement orders issued and £0 in compensation awarded to homeowners.

Ratings & Reviews

Google
3.5
65 reviews • 5 offices
Read reviews →
Google Reviews by Office
Cairn Housing Association Lochbrae Court (67Lochbrae Court, 11...) 4.3/5 (28)
Cairn Housing Association - Inverness Office (Caroline MacAskill House,...) 2.7/5 (24)
Cairn Housing Association (Bellevue House, 22...) 2.2/5 (9)
Cairn Housing Association (Condor Court, MacKenzie...) 5.0/5 (4)
Cairn Housing Association Ltd (35 Macewen Dr, Inverness...) N/A (0)

Tribunal Record

RED
2
Total Cases
1
PFEOs Issued
£0
Compensation
0
Last 3 Years
0
Comp. Cases
3.5
Avg Severity
7.6
Per 10k Props
0 yrs
Case History
Cases by Year
2017: 2 (1 PFEO)
'17 '17
Complaint Categories
Communication 1 Financial 2 Debt Recovery 1

Recent Tribunal Decisions

FTS/HPC/PF/17/0347
2017-12-22T12:00:00Z
Failure to Comply

The homeowner complained about the factor's failure to meet their duties. The tribunal found the factor had failed and proposed a Property Factor Enforcement Order (PFEO).

"The tribunal proposed a PFEO, requiring the factor to provide a written statement of services and evidence of staff training on handling homeowner inquiries and complaints."
["Written Statement" "Complaints Handling"]
View decision →
HOHP/PF/16/0140
2017-01-25T12:00:00Z
Decision Issued

The homeowner complained about the factor's financial practices and debt recovery. The tribunal found the factor had not failed to comply with the relevant sections of the Property Factor Code of Conduct and dismissed the complaint.

["Financial" "Debt Recovery"]
View decision →

Company Information

Registered Name
CAIRN HOUSING ASSOCIATION LTD
Company Number
SP002335
Status
Active
Charges
None registered
Insolvency History
None

Coverage Area

2,643
Properties
16
Postcodes
0
Cities/Towns
Alness Aviemore Bathgate Boat of Garten Coatbridge Dingwall Glasgow Inverness Muir of Ord Munlochy Nairn Thurso Wick
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About this profile

Tribunal data: Sourced from Housing and Property Chamber published decisions. Risk tier calculated as cases per 10,000 properties managed. "RED" = 100+ cases per 10k or multiple enforcement orders.

Reviews: Trustpilot and Google review data aggregated from public sources via APIs.

Company data: Companies House API. Factor register data from gov.scot. TPI membership verified via tpi.org.uk.

Data last updated: January 2026.