J. B. & G Forsyth Reviews 2026 — 1.7★, 1 Tribunal Case

Ratings & Reviews

1.7★ weighted average calculated from 11 Google + 0 Trustpilot reviews

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

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How J. B. & G Forsyth's statement compares: notice period 90 days vs median 90; insurance commission: takes commission. See how all 80 statements compare →

Management Fee: set cost
Emergency Response: immediately
Routine Response: 2 working days
Enquiry Response: 5 working days
Complaint Response: 7 working days
Billing Frequency: Quarterly
Notice Period: 3 months
Insurance Commission: Takes commission (amount not published)

TPI Member

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Areas Covered

J. B. & G Forsyth's coverage spans 4 areas of Scotland (from our coverage mapping).

Area Mapped properties Market share

Glasgow 2,397

Ayrshire 178

Paisley & Renfrewshire 17

Lanarkshire 11

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Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

224

Buildings managed

11.6

Avg units / building

8

Median units / building

Building Size Distribution

138

1–10

74

11–25

10

26–50

2

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 11.6 units.

Based on 224 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

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Since 2021

1

Cases

—

Upheld

—

Adjusted rate/10k

0

PFEOs

Enforcement

£0

Paid

Compensation

Rating basis: No adverse tribunal findings since 2021. Unweighted adverse rate: 0.0 per 10,000 properties. How we calculate this →

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/22/1742 2022-06-01

Rejected

The Tribunal rejected the homeowner's application because the homeowner did not provide the required information and documentation, failing to meet the necessary requirements for the application to be accepted.

"the application should be rejected in terms of Rule 8(1) (c ) which states that an application must be rejected if the Tribunal has “ good reason to believe that it would not be appropriate to accept the application.”"

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FTS/HPC/PF/20/1783 2021-02-02

PFEO Complied

The Tribunal found the property factor in breach of the Code. A Property Factor Enforcement Order was initially proposed, then made, and subsequently revised. The factor failed to meet the conditions in a timely manner.

"The Tribunal has determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”) dated 5 April 2021 therefore no further action is required."

Insurance Communication Maintenance

⚠ PFEO issued

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J. B. & G Forsyth rates 1.7★ — below the Glasgow average of 3.5★. See better-rated factors covering your building →

Thinking of switching from J. B. & G Forsyth Property Management Services? Read our step-by-step guide to changing property factors in Scotland.

Had problems with J. B. & G Forsyth Property Management Services? Read our step-by-step guide to making a formal complaint about your property factor.

FAQ

Has J. B. & G Forsyth had any tribunal cases?

Yes, J. B. & G Forsyth has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about J. B. & G Forsyth?

First, raise your complaint directly with J. B. & G Forsyth using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from J. B. & G Forsyth?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.