J. B. & G Forsyth Property Management Services has faced 2 tribunal cases since 2021, with 1 upheld or partially upheld (50.0%). Most recent: June 2022.

Tribunal Rating GREEN How is this calculated?
2 Cases
50.0% Upheld (avg: 52%)
3.8 Rate/10k (avg: 47.0)
1 PFEOs
£0 Compensation

Cases Over Time

2021
1
2022
1

Outcomes

1 PFEO Pending 50.0%
1 Rejected 50.0%

Complaint Types

Based on 1 analysed case.

Insurance
1
Communication
1
Maintenance
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 2 cases (50.0%)

Compensation Awarded

£0 total

Notable Cases

FTS/HPC/PF/20/1783
PFEO Pending ⚠ PFEO Issued
2021-02-02

The Tribunal found the property factor in breach of the Code. A Property Factor Enforcement Order was initially proposed, then made, and subsequently revised. The factor failed to meet the conditions in a timely manner.

Insurance Communication Maintenance
"The Tribunal has determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”) dated 5 April 2021 therefore no further action is required."

All Cases

Date Reference Outcome PFEO Comp.
2022-06-01 22/1742 Rejected Details
2021-02-02 20/1783 PFEO Pending PFEO Details

Data from Housing & Property Chamber. Cases decided since 2021..

Case Details

Click "Details" in the table above to jump to a case.

22/1742 2022-06-01
Rejected

The Tribunal rejected the homeowner's application because the homeowner did not provide the required information and documentation, failing to meet the necessary requirements for the application to be accepted.

"the application should be rejected in terms of Rule 8(1) (c ) which states that an application must be rejected if the Tribunal has “ good reason to believe that it would not be appropriate to accept the application.”"
20/1783 2021-02-02
PFEO Pending PFEO Issued

The Tribunal found the property factor in breach of the Code. A Property Factor Enforcement Order was initially proposed, then made, and subsequently revised. The factor failed to meet the conditions in a timely manner.

Insurance Communication Maintenance
"The Tribunal has determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”) dated 5 April 2021 therefore no further action is required."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: April 2026
  • Next update: Monthly

We update quarterly. For the latest decisions, search the HPC directly →

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