Ratings & Reviews

1.7★ weighted average calculated from 11 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Worst ever factor. Not repairing external rainwater pipes for a number of years. Now the issue turned into more serious dry rot issues which would cost tens of thousands of repair. Even after the dry rot issue occurred, they are still not responding due common repair requests. They should be..."
Weijia Yuan 2025-09-10
Google 5.0★
"My husband and I have been customers of J B & G Forsyth for many years and can honestly say we are very happy with the service we have received. They have always dealt with us in a very courteous and professional manner. The ladies in the office have always been polite and friendly. A lovely..."
james stephen 2023-11-24
Google 1.0★
"This company is dreadful, they lack professionalism and are extremely rude. They don’t answer the phone or emails. I have no idea what we pay them for as they do nothing! I would avoid at all costs!!"
Claire Schipani 2021-03-30
Google Reviews
1.7★ (11)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have J. B. & G Forsyth's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by J. B. & G Forsyth, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

J. B. & G Forsyth manages approximately 2,603 properties across 4 areas of Scotland.

Area Properties Market share
Glasgow 2,397 <5%
Ayrshire 178 <5%
Paisley & Renfrewshire 17 <5%
Lanarkshire 11 <5%
Compare factors in Glasgow →
Based on 2,603 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

View cases →
Since 2021
1
Cases
—
Upheld
—
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/22/1742 2022-06-01
Rejected - Procedural
The Tribunal rejected the homeowner's application because the homeowner did not provide the required information and documentation, failing to meet the necessary requirements for the application to be accepted.
"the application should be rejected in terms of Rule 8(1) (c ) which states that an application must be rejected if the Tribunal has “ good reason to believe that it would not be appropriate to accept the application.”"
View on HPC →

Thinking of switching from J. B. & G Forsyth Property Management Services? Read our step-by-step guide to changing property factors in Scotland.

Had problems with J. B. & G Forsyth Property Management Services? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2012-11-13
Company No. SO304153
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has J. B. & G Forsyth had any tribunal cases?
Yes, J. B. & G Forsyth has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about J. B. & G Forsyth?
First, raise your complaint directly with J. B. & G Forsyth using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from J. B. & G Forsyth?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.