Myreside Management Reviews 2026 — 3.0★, 6 Tribunal Cases

Ratings & Reviews

3.0★ weighted average calculated from 52 Google + 0 Trustpilot reviews

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

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How Myreside Management's statement compares: emergency response 24h vs industry median 4.0h; notice period 90 days vs median 90; insurance commission: none taken. See how all 80 statements compare →

Management Fee: Varies by property
Emergency Response: 24 hours
Routine Response: 7 working days
Enquiry Response: 5 working days
Complaint Response: 20 working days
Billing Frequency: Quarterly
Notice Period: 3 months
Delegated Authority: Emergency repairs carried out to a financial limit set in the development schedule of works, or agreed in writing by the Owners' Committee; no standard figure published.
Insurance Commission: No commission taken

No Insurance Commission Online Portal ↗ Code of Conduct Code of Conduct revised 16 August 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Areas Covered

Myreside Management's coverage spans 2 areas of Scotland (from our coverage mapping).

Edinburgh 3,698 mapped properties · 6% market share

Lothians 9 mapped properties

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Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

208

Buildings managed

17.8

Avg units / building

11

Median units / building

Building Size Distribution

103

1–10

63

11–25

26

26–50

16

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 17.8 units.

Based on 208 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

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Since 2021

6

Cases

67%

Upheld

(median: 50%)

13.5

Adjusted rate/10k

(median: 6.6)

2

PFEOs

Enforcement

£150

Paid

Compensation

Communication

Top Issue

4 cases

Rating basis: PFEO-weighted rate 13.5 per 10,000 (10–30). Unweighted adverse rate: 10.8 per 10,000 properties. How we calculate this →

All Complaint Types

Communication (4) Maintenance (3) Other (3) Financial (2) Consultation (1) Complaints Handling (1) Disclosure (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

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FTS/HPC/PF/25/3673 2026-09-04

Breach - No Order

A homeowner applied to the Tribunal alleging the property factor had failed to properly apportion maintenance charges for a shared communal area (Area C) accessible by two neighbouring developments. The Tribunal found a breach of paragraph 3.1 of the Code of Conduct (financial transparency), as the factor had not accounted for contributions from the neighbouring development when billing the homeowner's development. No PFEO was made as the factor gave an undertaking at the hearing to recalculate and offset the neighbouring contribution, and to assess whether repayments were owed.

"By their own admissions the Property Factors had not fully understood how many households were to contribute to the maintenance of "Area C" when they tendered for the contract and now accept that they need to take the contributions made by the owners in Hillpark Green into consideration when billing the Homeowner."

Financial

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FTS/HPC/PF/24/1914 2024-09-19

Dismissed

The homeowner alleged the property factor failed to comply with the Code of Conduct regarding emergency procedures. The tribunal found the property factor acted reasonably and dismissed the application.

"The Tribunal decided that the property factors had acted reasonably in all the circumstances and that they had not failed to comply with Section 6.5 of the 2021 Code."

Maintenance Communication Other

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FTS/HPC/PF/23/4547 | FTS/HPC/PF/24/2551 2024-09-11

PFEO Complied

The Tribunal found that Myreside Management Limited failed to comply with parts of the Code of Conduct and proposed a Property Factor Enforcement Order.

"The Tribunal proposes to make a Property Factor Enforcement Order."

Communication Maintenance Consultation Complaints Handling

⚠ PFEO issued

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Myreside Management rates 3.0★ — below the Edinburgh average of 3.6★. See better-rated factors covering your building →

Thinking of switching from Myreside Management Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Myreside Management Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2000-12-11

Company No. SC213664

Accounts Up to date

Directors 3

Avg. Tenure 7.7 yrs

FAQ

Has Myreside Management had any tribunal cases?

Yes, Myreside Management has had 6 tribunal cases since 2021, with 67% of complaints upheld.

How do I make a complaint about Myreside Management?

First, raise your complaint directly with Myreside Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Myreside Management?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.