Myreside Management Limited has faced 4 tribunal cases since 2021, with 3 adverse outcomes (75% upheld or breach). Most recent: September 2024.
Cases Over Time
Outcomes
Complaint Types
Based on 4 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
2 of 4 cases (50%)
Notable Cases
The tribunal found the factor in breach of OSP11 and for failing to comply with the Property Factor's Duties. A PFEO was issued, ordering the factor to pay £150 in compensation, which the factor subsequently did.
"Within one month of the communication to the property factors of the PFEO, the property factors shall pay to the homeowner the sum of £150 by way of compensation for the property factors’ failure to comply OSP11 of the Property Factors Code of Conduct effective from 16 August 2021 and failure to comply with the Property Factor’s Duties."
The Tribunal found that Myreside Management Limited failed to comply with parts of the Code of Conduct and proposed a Property Factor Enforcement Order.
"The Tribunal proposes to make a Property Factor Enforcement Order."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2024-09-19 | 24/1914 |
Dismissed | — | — | Details |
| 2024-09-11 | 23/4547 |
PFEO Complied | PFEO | — | Details |
| 2024-05-30 | 23/2788 |
PFEO Complied | PFEO | £150 | Details |
| 2024-03-13 | 23/3501 |
Breach - No Order | — | — | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
24/1914
2024-09-19
The homeowner alleged the property factor failed to comply with the Code of Conduct regarding emergency procedures. The tribunal found the property factor acted reasonably and dismissed the application.
"The Tribunal decided that the property factors had acted reasonably in all the circumstances and that they had not failed to comply with Section 6.5 of the 2021 Code."
23/4547
2024-09-11
The Tribunal found that Myreside Management Limited failed to comply with parts of the Code of Conduct and proposed a Property Factor Enforcement Order.
"The Tribunal proposes to make a Property Factor Enforcement Order."
23/2788
2024-05-30
The tribunal found the factor in breach of OSP11 and for failing to comply with the Property Factor's Duties. A PFEO was issued, ordering the factor to pay £150 in compensation, which the factor subsequently did.
"Within one month of the communication to the property factors of the PFEO, the property factors shall pay to the homeowner the sum of £150 by way of compensation for the property factors’ failure to comply OSP11 of the Property Factors Code of Conduct effective from 16 August 2021 and failure to comply with the Property Factor’s Duties."
23/3501
2024-03-13
The tribunal found the factor in breach of the Code of Conduct for failing to respond to homeowner inquiries in a timely manner. The tribunal decided not to issue a PFEO, noting the factor had apologized, taken corrective actions, and provided compensation.
"The Tribunal does not propose to make a Property Factor Enforcement Order."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: July 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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