Ratings & Reviews

3.0★ weighted average calculated from 49 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Myreside Management have just installed their innovative Water Leak Prevention System, developed by Peter Goddard, in our flat. The Installation was flawless with Douglas and Craig extremely professional in their work. There was no mess and both Douglas and Craig tidied up as they went along. ..."
Peter Swan 2025-12-13
Google 5.0★
"Myreside Management have been fantastic in looking after our development. They’re always quick to respond, professional, and genuinely care about keeping the property well maintained.”"
James Brown 2025-09-17
Google 5.0★
"Connor and his colleague were amazing! They were very friendly and I was able to have a wee laugh with them. Communication is excellent, they contacted our property manager after they'd visited as we were dealing with some leaks, who'd then passed the message on and sent the plumbers round about..."
Lily Louchiana 2024-06-06
Google Reviews
3.0★ (49)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Myreside Management's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Myreside Management, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Myreside Management manages approximately 3,708 properties across 2 areas of Scotland.

Edinburgh 3,698 properties · 6% market share
Lothians 9 properties
Compare factors in Edinburgh →
Based on 3,708 registered properties. Source: Scottish Property Factor Register ↗.

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This factor has a poor record based on tribunal complaints. We can connect you with up to 3 better-rated, registered factors in your area — free and no obligation.

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Tribunal Record

View cases →
Since 2021
4
Cases
75%
Upheld
(avg: 69%)
8.1
Rate/10k
(avg: 4.7)
2
PFEOs
Enforcement
£150
Paid
Compensation
Communication
Top Issue
4 cases
All Complaint Types
Communication (4) Maintenance (3) Other (3) Consultation (1) Complaints Handling (1) Financial (1) Disclosure (1)

Complaint Pattern Analysis

Of 4 tribunal cases since 2021, 4 involved communication complaints and 3 involved maintenance issues. Of cases involving communication complaints, 75% resulted in a finding against the factor. Individual cases often involve multiple complaint types.

The tribunal has awarded compensation totalling £150 across these cases.

All complaint themes raised: Communication (4), Maintenance (3), Other (3), Consultation (1), Complaints Handling (1), Financial (1), Disclosure (1).

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/24/1914 2024-09-19
Factor Complied
The homeowner alleged the property factor failed to comply with the Code of Conduct regarding emergency procedures. The tribunal found the property factor acted reasonably and dismissed the application.
"The Tribunal decided that the property factors had acted reasonably in all the circumstances and that they had not failed to comply with Section 6.5 of the 2021 Code."
Maintenance Communication Other
View on HPC →
PFEO Complied
The Tribunal found that Myreside Management Limited failed to comply with parts of the Code of Conduct and proposed a Property Factor Enforcement Order.
"The Tribunal proposes to make a Property Factor Enforcement Order."
Communication Maintenance Consultation Complaints Handling
⚠ PFEO issued
View on HPC →
FTS/HPC/PF/23/2788 2024-05-30
PFEO Complied
The tribunal found the factor in breach of OSP11 and for failing to comply with the Property Factor's Duties. A PFEO was issued, ordering the factor to pay £150 in compensation, which the factor subsequently did.
"Within one month of the communication to the property factors of the PFEO, the property factors shall pay to the homeowner the sum of £150 by way of compensation for the property factors’ failure to comply OSP11 of the Property Factors Code of Conduct effective from 16 August 2021 and failure to comply with the Property Factor’s Duties."
Communication Maintenance Other
£150 compensation ⚠ PFEO issued
View on HPC →

Thinking of switching from Myreside Management Limited? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Myreside Management Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2000-12-11
Company No. SC213664
Accounts Up to date
Directors 4
Avg. Tenure 6.1 yrs

FAQ

Has Myreside Management had any tribunal cases?
Yes, Myreside Management has had 4 tribunal cases since 2021, with 75% of complaints upheld.
How do I make a complaint about Myreside Management?
First, raise your complaint directly with Myreside Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Myreside Management?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.