Ratings & Reviews
Tribunal Record
REDRecent Tribunal Decisions
The homeowner complained about the property factor's handling of a communal power outage over the Christmas holiday. The tribunal found the factor acted reasonably in the circumstances and did not fail to comply with the code of conduct. No compensation was awarded.
The homeowner complained about the property factor's failure to comply with the Property Factor's Duties. The tribunal found the factor had failed to comply and ordered £500 in compensation, which was subsequently paid.
The homeowner complained about the property factor's failure to comply with the Property Factors Code of Conduct. The tribunal found the factor had not complied and ordered compensation, which was subsequently paid.
The homeowner complained about the property factor's failure to respond to his emails and provide necessary information. The tribunal found the factor had failed to comply with several sections of the Code of Conduct but, due to the factor's subsequent actions and compensation, did not issue a Property Factor Enforcement Order.
The homeowner's application was rejected because they failed to provide requested information. The tribunal found the application could not proceed and dismissed it.
Company Information
Coverage Area
Tribunal data: Sourced from Housing and Property Chamber published decisions. Risk tier calculated as cases per 10,000 properties managed. "RED" = 100+ cases per 10k or multiple enforcement orders.
Reviews: Trustpilot and Google review data aggregated from public sources via APIs.
Company data: Companies House API. Factor register data from gov.scot. TPI membership verified via tpi.org.uk.
Data last updated: January 2026.