Active · PF000121 · Commercial · 9,806 properties

Scottish Woodlands

Registered as Scottish Woodlands Ltd · Updated 25 May 2026
Commercial Regional reach
3.9
13 reviews
9,806
Properties
8
Council areas
1/1
Cases / upheld
At a glance
At a Glance

Scottish Woodlands is a regional property factor, managing approximately 9,806 properties across 8 areas of Scotland, with its largest presence in the Lothians, Glasgow, Stirling. Its portfolio spans 441 buildings, averaging 22.2 units each — mainly small blocks. It holds a GREEN risk rating with an adverse case rate of 1.0 per 10,000 properties — below the sector average of 4.5. Reviews average 3.9 stars (13 ratings).

Tribunal risk
GREEN
1 / 1
Top issue: Communication

Written Statement of Services

We don't have Scottish Woodlands's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Scottish Woodlands, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

Scottish Woodlands manages approximately 9,806 properties across 8 areas of Scotland.

Area Properties Market share
Lothians 4,878 16%
Glasgow 2,339 8%
Stirling 1,149 13%
Ayrshire 968 12%
Fife 222 <5%

Portfolio Profile

441
Buildings managed
22.2
Avg units / building
16
Median units / building

Building Size Distribution

149
1–10
145
11–25
102
26–50
44
51–100
1
100+

Distribution of managed buildings by unit count. Average building size: 22.2 units.

Tribunal Record

Since 2021
1
Cases
100%
Upheld
(avg: 51%)
1.0
Rate/10k
(avg: 4.5)
0
PFEOs
Enforcement
£250
Paid
Compensation
Communication
Top Issue
2 cases
All Complaint Types
Communication (2) Financial (2) Maintenance (2) Other (1)

Recent Decisions

FTS/HPC/LM/23/1919 2025-08-27
PFEO Breached
The tribunal found the factor in breach of the Code of Conduct, issued a Property Factor Enforcement Order to update the Written Statement of Services, and ordered compensation.
"The Tribunal considers that the Respondent should also credit the Applicant’s account with a payment of £250.00 and will include such an order in a proposed property factor order."
Communication Financial Maintenance
£250 compensation
View on HPC →
PFEO Complied
The tribunal found breaches of the Code of Conduct. A PFEO was issued requiring the factor to credit the homeowner's account. The factor complied with the PFEO.
"The Tribunal determined that the Factor has complied in full with the terms of the Property Factor Enforcement Order (“PFEO”)"
Communication Financial Maintenance Other
⚠ PFEO issued
View on HPC →
The tribunal rejected the homeowner's application because the homeowner did not provide requested information.
"I have decided that the application should be rejected."
View on HPC →

Thinking of switching from Scottish Woodlands Ltd? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Scottish Woodlands Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 1986-11-10
Company No. SC101787
Accounts Up to date
Directors 10
Avg. Tenure 6.6 yrs

FAQ

Has Scottish Woodlands had any tribunal cases?
Yes, Scottish Woodlands has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about Scottish Woodlands?
First, raise your complaint directly with Scottish Woodlands using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Scottish Woodlands?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
Get quotes from top-rated factors