Ratings & Reviews

4.9★ weighted average calculated from 45 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
per annum
Emergency Response
24 hours
Routine Response
10 working days
Enquiry Response
10 working days
Complaint Response
5 working days
Billing Frequency
Every 6 months
Notice Period
3 months
Delegated Authority
£995

Property Coverage

Aquila Management manages approximately 684 properties across 4 areas of Scotland.

Area Properties Market share
Glasgow 366 <5%
Lanarkshire 306 <5%
Edinburgh 6 <5%

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Tribunal Record

No tribunal cases since 2021.

Had problems with Aquila Management Services Property Factoring Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2023-11-10
Company No. SC788833
Accounts Up to date
Directors 1
Avg. Tenure 2.4 yrs

FAQ

Has Aquila Management had any tribunal cases?
No, Aquila Management has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Aquila Management?
First, raise your complaint directly with Aquila Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Aquila Management?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.