Active · PF001008 · Commercial · 2,885 properties

Westscot Living

Registered as Westscot Living Limited · Updated 25 May 2026
No insurance commission Commercial Local reach
4.0
111 reviews
2,885
Properties
3
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Westscot Living is a local property factor, managing approximately 2,885 properties across Glasgow, Ayrshire and Lanarkshire. Its portfolio spans 167 buildings, averaging 17.3 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 4.0 stars across 111 Google and Trustpilot ratings. Positive signals: no commission taken on block insurance.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

4.0★ weighted average calculated from 111 Google + None Trustpilot reviews

Written Statement of Services

Management Fee
set out in the Written Statement Appendix
Emergency Response
4 hours
Routine Response
6 working days
Enquiry Response
5 working days
Complaint Response
5 working days
Billing Frequency
Every 6 months
Notice Period
as per the title deeds, or, where the title deeds are insufficient or silent, as set out in the Tenement (Scotland) Act 2004 or the Title Conditions (Scotland) Act 2003
Delegated Authority
£5000
Insurance Commission
No commission taken
No Insurance Commission Code of Conduct 2021

Property Coverage

Westscot Living manages approximately 2,885 properties across 3 areas of Scotland.

Area Properties Market share
Glasgow 2,319 <5%
Ayrshire 304 <5%
Lanarkshire 262 <5%

Portfolio Profile

167
Buildings managed
17.3
Avg units / building
14
Median units / building

Building Size Distribution

66
1–10
64
11–25
33
26–50
4
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 17.3 units.

Tribunal Record

No tribunal cases since 2021.

Had problems with Westscot Living Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2020-09-29
Company No. SC675878
Accounts Up to date
Directors 6
Avg. Tenure 2.8 yrs

FAQ

Has Westscot Living had any tribunal cases?
No, Westscot Living has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Westscot Living?
First, raise your complaint directly with Westscot Living using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Westscot Living?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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