Ratings & Reviews
Written Statement of Services
- Management Fee
- set out in the Written Statement Appendix
- Emergency Response
- 4 hours
- Routine Response
- 6 working days
- Enquiry Response
- 5 working days
- Complaint Response
- 5 working days
- Billing Frequency
- Every 6 months
- Notice Period
- as per the title deeds, or, where the title deeds are insufficient or silent, as set out in the Tenement (Scotland) Act 2004 or the Title Conditions (Scotland) Act 2003
- Delegated Authority
- £5000
- Insurance Commission
- No commission taken
No Insurance Commission
Code of Conduct 2021
Property Coverage
Westscot Living manages approximately 2,885 properties across 3 areas of Scotland.
Shopping around?
Tell us your postcode and we'll pass your enquiry to any factors on our partner panel who cover your area. Free and no obligation.
Request quotes →Tribunal Record
No tribunal cases since 2021.
Had problems with Westscot Living Limited? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2020-09-29
Company No.
SC675878
Accounts
Up to date
Directors
6
Avg. Tenure
2.8 yrs
FAQ
Has Westscot Living had any tribunal cases?
No, Westscot Living has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Westscot Living?
First, raise your complaint directly with Westscot Living using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Westscot Living?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.