Ratings & Reviews
Recent Reviews
Google
"Our development moves to this company a few years ago after deep frustration with our previous factor.
While the vote to move to Aboveboard was split, the vote to get rid of them was unanimous and now they are disputing the owners votes.
Avoid this mob like the plague. Many promises, but no..."
Google
"Our block of flats switched factors a year ago after several years of substandard service from Charles White. Sarah at AboveBoard has over that time been an excellent factor. AboveBoard have proven to be less costly for our regular factoring fees, saved us money on communal electricity bills,..."
Google
"I highly recommend Sarah Morrison and her team at Above Board homes. Sarah was instrumental in supporting me in the undertaking of switching factor companies. Our development was in such a bad way with our old factor company who were completely inefficient, unhelpful and expensive. Above Board..."
Written Statement of Services
- Emergency Response
- within 6 hours of notification
- Urgent Response
- within 14 calendar days of notification
- Routine Response
- within 14 calendar days of notification
- Enquiry Response
- within 10 working days
- Complaint Response
- as detailed in Schedule 6
- Billing Frequency
- quarterly or annually
- Notice Period
- three months
- Delegated Authority
- the amount stated in your Title Deeds
Code of Conduct 2021
Property Coverage
AboveBoard Homes manages approximately 433 properties across 2 areas of Scotland.
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Get free quotes →Tribunal Record
No tribunal cases since 2021.
Had problems with AboveBoard Homes Ltd? Read our step-by-step guide to making a formal complaint about your property factor.
Company Info
Companies House →
Status
Active
Incorporated
2019-10-14
Company No.
SC644426
Accounts
Up to date
Directors
2
Avg. Tenure
6.2 yrs
FAQ
Has AboveBoard Homes had any tribunal cases?
No, AboveBoard Homes has had no tribunal cases since 2021 according to our records.
How do I make a complaint about AboveBoard Homes?
First, raise your complaint directly with AboveBoard Homes using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from AboveBoard Homes?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.