Active · PF000779 · Partnership · 13 properties

J&E Shepherd

Updated 25 May 2026
Partnership Local reach
4.5
159 reviews
13
Properties
3
Council areas
0/None
Cases / upheld
At a glance
At a Glance

J&E Shepherd has been operating since 2004, managing approximately 13 properties. Portfolio is too small for a meaningful tribunal risk comparison. Customer reviews average 4.5 stars across 159 ratings.

Tribunal risk
LIMITED
None / 0
0 cases since 2021

Written Statement of Services

We don't have J&E Shepherd's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by J&E Shepherd, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

J&E Shepherd manages approximately 13 properties across 3 areas of Scotland.

Area Properties Market share
Ayrshire 2 <5%

Portfolio Profile

4
Buildings managed
3.2
Avg units / building
1
Median units / building

Building Size Distribution

4
1–10
0
11–25
0
26–50
0
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 3.2 units.

Tribunal Record

No tribunal cases since 2021.

Had problems with J&E Shepherd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Dissolved
Incorporated 2004-02-19
Company No. SC263655
Accounts Up to date
Directors 2
Avg. Tenure 21.8 yrs

FAQ

Has J&E Shepherd had any tribunal cases?
No, J&E Shepherd has had no tribunal cases since 2021 according to our records.
How do I make a complaint about J&E Shepherd?
First, raise your complaint directly with J&E Shepherd using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from J&E Shepherd?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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