Ratings & Reviews

2.4★ weighted average calculated from 79 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"they are installing rigged thermostats for tennants so they would have to pay more. 100% have shady contracts with heatcare because they are doing lansgtanes dirty job"
Tomas Barisas 2025-12-23
Google 1.0★
"A sex worker was given written permission by Langstane to use the flat above me as premises for her work. The Director of Housing, Judith Sutherland, who has since "taken early retirement", informed me in writing that she had given permission and, since then, I have had to hear obscene noise..."
Wilderness Solo 2025-11-23
Google 1.0★
"Absolutely appalling housing association! After almost 5 years of being their tenant and utterly unbearable antisocial behaviour, drug issues and junkies, I’m finally moving out. The best thing I am ever doing. Being there tenant has SERIOUSLY effected my mental health. They do not care about..."
Charlie 2025-11-10
Google Reviews
2.4★ (79)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Langstane Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Langstane Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Langstane Housing Association manages approximately 95 properties across 2 areas of Scotland.

Aberdeen & Aberdeenshire 71 properties
Inverness & Highlands 24 properties
Compare factors in Aberdeen & Aberdeenshire →
Based on 95 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1916RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Langstane Housing Association had any tribunal cases?
No, Langstane Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Langstane Housing Association?
First, raise your complaint directly with Langstane Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.