Ratings & Reviews

3.4★ weighted average calculated from 20 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Excellent communication. Very friendly. No problems with getting the whole deposit back. I have rented a house with them for 3.5 years. I recommend Robertson Property Management!"
Erik Kos 2025-11-09
Google 2.0★
"An overall decent letting agency severely let down by attempts to scam us and other tenants out of deposits. We rented with RPM for two years, and throughout that had no real issues. Most issues we brought up got passed straight to the landlord who solved them promptly, and the letting agency..."
Duncan Readle 2022-09-10
Google 5.0★
"Excellent experience, application process was very fast. No issues whatsoever. I was always informed of any work going on several days in advance via email and they were more than fair when it came to the return of my deposit. Would absolutely let from them again and would recommend them to anyone."
Abby Chehade 2022-06-18
Google Reviews
3.4★ (20)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Robertson's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Robertson, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Robertson manages approximately 371 properties across 3 areas of Scotland.

Area Properties Market share
Dundee 277 <5%
Fife 89 5%
Perth & Kinross 5 <5%
Compare factors in Dundee →
Based on 371 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Robertson Property Management Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2018-01-09
Company No. SC585121
Accounts Up to date
Directors 1
Avg. Tenure 8.0 yrs

FAQ

Has Robertson had any tribunal cases?
No, Robertson has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Robertson?
First, raise your complaint directly with Robertson using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Robertson?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.