Ratings & Reviews

3.0★ weighted average calculated from 53 Google + None Trustpilot reviews
Reviews are collected from public listings and may not represent all customer experiences.

Factoring Policy

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This is Grampian Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
Management Fee
our administrative fee
Complaint Response
5 working days
Billing Frequency
Monthly
No Mandatory Float Scottish Federation of Housing Associations
The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Property Coverage

Grampian Housing Association manages approximately 1,764 properties across 2 areas of Scotland.

Aberdeen & Aberdeenshire 1,700 properties
Inverness & Highlands 64 properties
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Based on 1,764 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Grampian Housing Association had any tribunal cases?
No, Grampian Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Grampian Housing Association?
First, raise your complaint directly with Grampian Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.