Active · PF000192 · Housing Association · 1,764 properties

Grampian Housing Association

Registered as Grampian Housing Association Limited · Updated 25 May 2026
Housing Association Local reach
3.0
55 reviews
1,764
Properties
2
Council areas
0/None
Cases / upheld
At a glance
At a Glance

Grampian Housing Association is a local property factor, managing approximately 1,764 properties across Aberdeen & Aberdeenshire and the Inverness & Highlands. Its portfolio spans 74 buildings, averaging 23.8 units each — weighted towards medium blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 3.0 stars across 55 Google and Trustpilot ratings.

Tribunal risk
CLEAN
None / 0
0 cases since 2021

Ratings & Reviews

3.0★ weighted average calculated from 55 Google + None Trustpilot reviews

Factoring Policy

This is Grampian Housing Association's Factoring Policy, not a formal Written Statement of Services. It covers the same territory — fees, response times, complaints — but hasn't been published under that legal heading.
Management Fee
our administrative fee
Complaint Response
5 working days
Billing Frequency
Monthly
No Mandatory Float Scottish Federation of Housing Associations

Property Coverage

Grampian Housing Association manages approximately 1,764 properties across 2 areas of Scotland.

Aberdeen & Aberdeenshire 1,700 properties
Inverness & Highlands 64 properties

Portfolio Profile

74
Buildings managed
23.8
Avg units / building
18
Median units / building

Building Size Distribution

19
1–10
27
11–25
20
26–50
8
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 23.8 units.

Tribunal Record

No tribunal cases since 2021.

FAQ

Has Grampian Housing Association had any tribunal cases?
No, Grampian Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Grampian Housing Association?
First, raise your complaint directly with Grampian Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
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