Ratings & Reviews

3.0★ weighted average calculated from 53 Google + 0 Trustpilot reviews

Recent Reviews

Google 1.0★
"Trying to find my daughter and I’ve bn calling this housing Association for 3 days and all you can hear is about your rent payment,for all I know she could be dead in her flat as she suffers from bad seizures and a very bad year with bereavement"
Marsha Johnston 2025-12-15
Google 1.0★
"4 months Keara Robison kept stringing me along regarding my neighbour who doesn't want to do her share of maintenance weeding front off her flat or her back area. I was told not to do it as it's her share of a back garden but it is ok to leave it with 3 feet high weeds same at front. I have lost..."
STEPHEN ROWSE 2025-08-01
Google 1.0★
"Grampian Housing are a waste of time. Promises to get back to you just never happen. Have called and emailed to no avail."
Marion Finlayson 2025-04-21
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Grampian Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Grampian Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Grampian Housing Association manages approximately 1,764 properties across 2 areas of Scotland.

Aberdeen & Aberdeenshire 1,700 properties
Inverness & Highlands 64 properties
Compare factors in Aberdeen & Aberdeenshire →
Based on 1,764 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Company Info

Companies House →
Status Active
Incorporated —
Company No. SP1769RS
Accounts Up to date
Directors —
Avg. Tenure —

FAQ

Has Grampian Housing Association had any tribunal cases?
No, Grampian Housing Association has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Grampian Housing Association?
First, raise your complaint directly with Grampian Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.