Walker Sandford Property Management Limited

The homeowner complained about the property factor's failures to comply with their duties. The tribunal found the factor in breach and ordered them to pay £200 in compensation.

The homeowner complained that the factor should have acted sooner to recover unpaid charges. The tribunal found the homeowner was responsible for providing contact details and the factor's actions were reasonable. The tribunal dismissed the complaint.

The homeowner complained about excessive debt recovery charges. The tribunal found the charges were not unreasonable or excessive and dismissed the application, but the factor agreed to stop charging monthly administration fees.

The homeowner's complaint resulted in a Property Factor Enforcement Order. The tribunal found the factor had complied with the order and issued a certificate of compliance.

The homeowner complained about the factor's handling of common repairs and lack of communication. The tribunal found the factor had initially failed to fully comply with a previous order but ultimately issued a certificate of compliance.