How much does Sanctuary Scotland Housing Association charge?

Fee information for Sanctuary Scotland Housing Association varies by development. Factors typically charge between £120 and £350 per year for management fees. Request a quote directly from the factor for accurate pricing, or view their Written Statement of Services if available.

Where does Sanctuary Scotland Housing Association operate?

Sanctuary Scotland Housing Association manages properties in Glasgow, Paisley & Renfrewshire, Aberdeen & Aberdeenshire and 1 other areas. Their largest presence is in Glasgow with 3,507 properties.

Sanctuary Scotland Housing Association Reviews & Complaints

Q: Has Sanctuary Scotland Housing Association had any tribunal cases?

No, Sanctuary Scotland Housing Association has no tribunal cases on record with the Housing & Property Chamber.

Sanctuary Scotland Housing Association

Registered as Sanctuary Scotland Housing Association Ltd · Updated 25 May 2026

Housing Association Regional reach

2.4★

165 reviews

3,770

Properties

Council areas

0/None

Cases / upheld

At a glance

At a Glance

Sanctuary Scotland Housing Association is a regional property factor, managing approximately 3,770 properties across 4 areas of Scotland, with its largest presence in Glasgow, Paisley & Renfrewshire, Aberdeen & Aberdeenshire. Its portfolio spans 212 buildings, averaging 17.8 units each — mainly small blocks. It holds a CLEAN risk rating with no tribunal cases decided since 2021. Customer reviews average 2.4 stars across 165 Google and Trustpilot ratings.

Ratings & Reviews

2.4★ weighted average calculated from 165 Google + None Trustpilot reviews

4 Google Locations

Glasgow 7 Freeland Dr, Glasgow G53 6PG, UK

2.4★ (59)

Aberdeen 2 Donside Village Square, Aberdeen AB24 2PL, UK

2.3★ (52)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Sanctuary Scotland Housing Association's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Sanctuary Scotland Housing Association, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Sanctuary Scotland Housing Association manages approximately 3,770 properties across 4 areas of Scotland.

Area Properties Market share

Glasgow 3,507

Paisley & Renfrewshire 106

Aberdeen & Aberdeenshire 85

Dundee 72

Compare factors in Glasgow →

Based on 3,770 registered properties. Source: Scottish Property Factor Register ↗.

Portfolio Profile

212

Buildings managed

17.8

Avg units / building

Median units / building

Building Size Distribution

1–10

11–25

26–50

51–100

100+

Distribution of managed buildings by unit count. Average building size: 17.8 units.

Based on 212 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

FAQ

Has Sanctuary Scotland Housing Association had any tribunal cases?

No, Sanctuary Scotland Housing Association has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Sanctuary Scotland Housing Association?

First, raise your complaint directly with Sanctuary Scotland Housing Association using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.