Tribunal Cases

The homeowner complained about accounting for fabric fund contributions. The tribunal found the factor had complied with the previous order to account and pay any surplus.

The homeowner's application was rejected because the tribunal was not satisfied that the application was properly made by the homeowner, as the representative did not provide evidence of authority to act on her behalf.

The homeowner complained the factor failed to follow proper procedures for approving expenses and other issues. The tribunal found the factor had not breached its duties, as the homeowner's claims lacked sufficient evidence.

The homeowner had a Property Factor Enforcement Order (PFEO) issued against the factor. The tribunal reviewed the case and found the factor had complied with the order, which included paying the homeowner £150.

The homeowner's complaint was previously upheld, resulting in a Property Factor Enforcement Order. The tribunal determined the factor had complied with the order.

The homeowner complained that the property factor failed to provide a written statement of services, respond to emails, and correctly invoice. The tribunal found the factor failed to comply with the code of conduct regarding inspections, misleading information, and prompt responses. No compensation was awarded.

The homeowner complained about intimidating language used by the factor. The tribunal found the factor had used such language and ordered them to apologize. The factor complied with the order.

The homeowner complained that the property factor failed to respond to an email and did not disclose insurance commission. The tribunal found the factor breached the code of conduct and ordered them to amend their statement of services and provide details of commissions.

The homeowner complained about the property factor's handling of block insurance and repairs. The tribunal found some breaches of the Code, but that they were minor and had been rectified. No compensation was awarded.