Macfie & Co Management Services Ltd has faced 3 tribunal cases since 2021, with 1 upheld or partially upheld (33.0%). Most recent: January 2025.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 3 cases (33.0%)
Compensation Awarded
£0 total
Notable Cases
The Tribunal found the factor failed to provide transparent accounting and had no authority to operate a fabric fund on the homeowner's behalf. It made a PFEO ordering the factor to account for the homeowner's fabric fund contributions and pay any surplus.
"The Tribunal has decided that the Property Factor requires to account to the Homeowner for his contributions towards the fabric fund and pay him any surplus due to him in respect of his contributions to the fabric fund."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2025-01-16 | 23/0918 |
PFEO Complied | PFEO | — | Details |
| 2022-01-10 | 21/2337 |
Rejected | — | — | Details |
| 2021-01-08 | 20/0699 |
Dismissed | — | — | Details |
Data from Housing & Property Chamber. Cases decided since 2021..
Case Details
Click "Details" in the table above to jump to a case.
23/0918
2025-01-16
The Tribunal found the factor failed to provide transparent accounting and had no authority to operate a fabric fund on the homeowner's behalf. It made a PFEO ordering the factor to account for the homeowner's fabric fund contributions and pay any surplus.
"The Tribunal has decided that the Property Factor requires to account to the Homeowner for his contributions towards the fabric fund and pay him any surplus due to him in respect of his contributions to the fabric fund."
21/2337
2022-01-10
The Tribunal rejected the application because the applicant failed to provide evidence of authority to act on behalf of the homeowner, thus not meeting the requirements for lodging an application.
"the application should be rejected in terms of Rule 8(1) (c) which states that an application must be rejected if the Tribunal has “good reason to believe that it would not be appropriate to accept the application.”"
20/0699
2021-01-08
The homeowner alleged the factor breached the Code of Conduct and duties. The tribunal found in favor of the factor, determining that the factor had not failed in its duty.
"In all of the circumstances narrated above, the Tribunal finds that the Factor has not failed in its duty under section 17(1)(b) of the 2011 Act, to comply with Sections 6.3 and 6.6 of the Code of Conduct and the Property Factor duties."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: April 2026
- Next update: Monthly
We update quarterly. For the latest decisions, search the HPC directly →
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