Macfie & Co Management Services Ltd has faced 2 tribunal cases since 2021, with 1 adverse outcome (50% upheld or breach). Most recent: January 2025.

Tribunal Rating GREEN How is this calculated?

Only 1 adverse case and no PFEO breaches (low-volume cap).

2 Cases
50% Upheld (median: 50%)
3.4 Adjusted rate/10k (median: 6.6)
1 PFEOs
£0 Compensation

The adjusted rate weights PFEO-breached cases ×3.0 and complied cases ×1.5; the unweighted adverse rate is 2.3 per 10,000 properties. Benchmarks are sector medians across factors with at least one case since 2021.

Cases Over Time

2022
1
2025
1

Outcomes

1 PFEO Complied 50.0%
1 Rejected 50.0%

Complaint Types

Based on 1 analysed case.

Financial
1
Disclosure
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

1 of 2 cases (50%)

Compensation Awarded

£0 total

Notable Cases

FTS/HPC/PF/23/0918
PFEO Complied ⚠ PFEO Issued
2025-01-16

The Tribunal found the factor failed to provide transparent accounting and had no authority to operate a fabric fund on the homeowner's behalf. It made a PFEO ordering the factor to account for the homeowner's fabric fund contributions and pay any surplus.

Financial Disclosure
"The Tribunal has decided that the Property Factor requires to account to the Homeowner for his contributions towards the fabric fund and pay him any surplus due to him in respect of his contributions to the fabric fund."

All Cases

Date Reference Outcome PFEO Comp.
2025-01-16 23/0918 PFEO Complied PFEO — Details
2022-01-10 21/2337 Rejected — — Details

Data from Housing & Property Chamber. Cases decided since 2021..

Case Details

Click "Details" in the table above to jump to a case.

23/0918 2025-01-16
PFEO Complied PFEO Issued

The Tribunal found the factor failed to provide transparent accounting and had no authority to operate a fabric fund on the homeowner's behalf. It made a PFEO ordering the factor to account for the homeowner's fabric fund contributions and pay any surplus.

Financial Disclosure
"The Tribunal has decided that the Property Factor requires to account to the Homeowner for his contributions towards the fabric fund and pay him any surplus due to him in respect of his contributions to the fabric fund."
21/2337 2022-01-10
Rejected

The Tribunal rejected the application because the applicant failed to provide evidence of authority to act on behalf of the homeowner, thus not meeting the requirements for lodging an application.

"the application should be rejected in terms of Rule 8(1) (c) which states that an application must be rejected if the Tribunal has “good reason to believe that it would not be appropriate to accept the application.”"

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases decided since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN No cases decided against the factor since 2021
GREEN PFEO-weighted adverse rate at or below 10 per 10,000 properties (or 2 or fewer adverse cases with no PFEO breach)
ORANGE Weighted rate above 10 and up to 30 per 10,000
RED PFEO-weighted adverse rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties on record to rate reliably

Special Rules

  • Factors with only 2 or fewer adverse cases (no PFEO breaches) are capped at GREEN
  • Pending or proposed PFEOs count at ×1.0 until the outcome is decided — there is no minimum-band override

Read our full methodology →

Data Updates

  • Last updated: October 2026
  • Next update: Monthly

We update quarterly. For the latest decisions, search the HPC directly →

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