Ratings & Reviews

4.0★ weighted average calculated from 31 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Excellent communication. Very friendly. No problems with getting the whole deposit back. I have rented a house with them for 3.5 years. I recommend Robertson Property Management!"
Erik Kos 2025-11-09
Google 5.0★
"Hard working agent with a lot of experience and knowledge of the local area. Would highly recommended"
Richard Jolliffe 2024-12-08
Google 5.0★
"A fantastic individual, he couldn't of done more to help if he tried. Incredibly informative, optimistic every step of the way, and honest up front. What more would you want from someone who was in charge of renovating your property. Plans to work with him again in future have already been spoken about."
Joe Leather 2024-03-03
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Pamsco's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Pamsco, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Pamsco manages approximately 101 properties across 2 areas of Scotland.

Angus 68 properties · 10% market share
Dundee 33 properties
Compare factors in Angus →
Based on 101 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Pamsco Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2022-11-07
Company No. SC749553
Accounts Up to date
Directors 1
Avg. Tenure 3.2 yrs

FAQ

Has Pamsco had any tribunal cases?
No, Pamsco has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Pamsco?
First, raise your complaint directly with Pamsco using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Pamsco?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.