Active · PF001039 · Commercial · 37 properties

Pavillion Properties

Registered as Pavillion Properties Limited · Updated 8 October 2026
Commercial Local reach
4.3★
393 reviews
37
Properties
1
Council area
0/0
Cases / upheld
At a glance
At a Glance

Pavillion has been operating since 2023, managing approximately 37 properties. Portfolio is too small for a meaningful tribunal risk comparison. Customer reviews average 4.3 stars across 393 ratings.

Tribunal risk
LIMITED
0 / 0
0 cases since 2021
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Ratings & Reviews

4.3★ weighted average calculated from 393 Google + 0 Trustpilot reviews
This Google rating is for the wider Pavillion lettings / build-to-rent business, not its property-factoring service alone.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Pavillion Properties's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Pavillion Properties, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Areas Covered

Pavillion Properties's coverage spans 1 area of Scotland (from our coverage mapping).

Dundee 37 mapped properties

Portfolio Profile

4
Buildings managed
9.2
Avg units / building
9
Median units / building

Building Size Distribution

3
1–10
1
11–25
0
26–50
0
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 9.2 units.

Tribunal Record

No tribunal cases since 2021.

Had problems with Pavillion Properties Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2023-06-12
Company No. SC772385
Accounts Up to date
Directors 1
Avg. Tenure 2.9 yrs

FAQ

Has Pavillion Properties had any tribunal cases?
No, Pavillion Properties has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Pavillion Properties?
First, raise your complaint directly with Pavillion Properties using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Pavillion Properties?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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