Manor Estates Associates Reviews 2026 — 3.2★ from 17 reviews

Ratings & Reviews

3.2★ weighted average calculated from 17 Google + 0 Trustpilot reviews

2 Google Locations

Edinburgh 5 New Mart Pl, Edinburgh EH14 1RW, UK

3.6★ (15)

Edinburgh 11 Washington Ln, Edinburgh EH11 2HA, UK

—★ (0)

This Google rating is for the parent Manor Estates Housing Association, not the factoring service specifically.

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have Manor Estates Associates's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Manor Estates Associates, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

Manor Estates Associates's coverage spans 1 area of Scotland (from our coverage mapping).

Edinburgh 20 mapped properties

Compare factors in Edinburgh →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

1

Buildings managed

20.0

Avg units / building

20

Median units / building

Building Size Distribution

0

1–10

1

11–25

0

26–50

0

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 20.0 units.

Based on 1 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Manor Estates Associates rates 3.2★ — below the Edinburgh average of 3.6★. See better-rated factors covering your building →

Had problems with Manor Estates Associates Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2008-02-09

Company No. SC337537

Accounts Up to date

Directors 6

Avg. Tenure 4.6 yrs

FAQ

Has Manor Estates Associates had any tribunal cases?

No, Manor Estates Associates has had no tribunal cases since 2021 according to our records.

How do I make a complaint about Manor Estates Associates?

First, raise your complaint directly with Manor Estates Associates using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Manor Estates Associates?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.