Written Statement of Services

We don't have Avongreen Abodes's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Avongreen Abodes, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Avongreen Abodes manages approximately 5 properties across 1 area of Scotland.

Lanarkshire 5 properties
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Based on 5 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

View cases →
Since 2021
1
Cases
100%
Upheld
(avg: 52%)
2000.0
Rate/10k
(avg: 8.0)
1
PFEOs
Enforcement
£100
Paid
Compensation
Financial
Top Issue
1 case
All Complaint Types
Financial (1) Other (1)
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/23/0080 2023-03-21
PFEO Complied
The tribunal found that the factor breached the Code of Conduct by incorrectly allocating costs. A PFEO was issued, and the factor subsequently complied with it.
"The Tribunal proposes to make a PFEO in accordance with the Section 19(1)(a) Notice attached to this Decision."
Financial Other
£100 compensation ⚠ PFEO issued
View on HPC →

Thinking of switching from Avongreen Abodes Ltd? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Avongreen Abodes Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2014-08-18
Company No. SC484503
Accounts Up to date
Directors 3
Avg. Tenure 7.2 yrs

FAQ

Has Avongreen Abodes had any tribunal cases?
Yes, Avongreen Abodes has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about Avongreen Abodes?
First, raise your complaint directly with Avongreen Abodes using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Avongreen Abodes?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.