C-urb 6 Ltd has faced 2 tribunal cases since 2021, with 1 upheld or partially upheld (100%). Most recent: 2025-10-02.
Cases Over Time
Outcomes
Complaint Types
Based on 2 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
1 of 2 cases (50%)
Notable Cases
The Tribunal found the factor failed to provide a Written Statement of Services. A PFEO was issued, ordering the factor to pay £350 compensation which the factor complied with.
"The Property Factor is required, within 30 days of the making of this Property Factor Enforcement Order, to make payment of the sum of £350 from their own funds to compensate the Homeowner for the distress, frustration and inconvenience caused as a result of the Property Factor’s failure to comply with section 1 of the 2012 Property Factor Code of Conduct (“the 2012 Code”)."
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2025-10-02 | FTS/HPC/LM/23/3165 | FTS/HPC/PF/24/0305 |
PFEO Complied | PFEO | £350 | Details |
| 2024-04-19 | FTS/HPC/PF/24/0367+0368 |
Rejected - Procedural | — | — | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/LM/23/3165 | FTS/HPC/PF/24/0305
2025-10-02
The Tribunal found the factor failed to provide a Written Statement of Services. A PFEO was issued, ordering the factor to pay £350 compensation which the factor complied with.
"The Property Factor is required, within 30 days of the making of this Property Factor Enforcement Order, to make payment of the sum of £350 from their own funds to compensate the Homeowner for the distress, frustration and inconvenience caused as a result of the Property Factor’s failure to comply with section 1 of the 2012 Property Factor Code of Conduct (“the 2012 Code”)."
FTS/HPC/PF/24/0367+0368
2024-04-19
The Tribunal rejected the homeowner's application because the applicant failed to provide required documentation and information.
"the Legal Member considers that the application should be rejected in terms of Rule 5 (1) and Rule 8 (1) (c) of the Rules."
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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