Ratings & Reviews

3.0★ weighted average calculated from 6 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Best Letting Agency. 5 years with them and i found support fast for any problem small or big. Top 👍👍"
Tiberiu Denes 2024-04-25
Google 5.0★
"Great letting agent."
Lynda Nelson 2024-03-07
Google 5.0★
"Best letting agents I’ve ever dealt with. Superbly helpful and kind!"
Hodgeythehack 2022-09-15
Google Reviews
3.0★ (6)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Acre Lettings's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Acre Lettings, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Acre Lettings manages approximately 39 properties across 1 area of Scotland.

Ayrshire 39 properties
Compare factors in Ayrshire →
Based on 39 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with Acre Lettings Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 1994-10-17
Company No. SC153660
Accounts Up to date
Directors 1
Avg. Tenure 31.2 yrs

FAQ

Has Acre Lettings had any tribunal cases?
No, Acre Lettings has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Acre Lettings?
First, raise your complaint directly with Acre Lettings using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Acre Lettings?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.