Lorimer Property Group Ltd has faced 4 tribunal cases since 2021, with 3 upheld or partially upheld (100%). Most recent: 2024-11-12.
Cases Over Time
Outcomes
Complaint Types
Based on 3 analysed cases.
Enforcement & Compensation
Enforcement Orders (PFEOs)
2 of 4 cases (50%)
Notable Cases
The tribunal found that the factor had failed to comply with the Code of Conduct and issued a Property Factor Enforcement Order requiring them to pay compensation. The factor complied with the order.
"The Tribunal decided to make a Property Factor Enforcement Order and to order that the property factors make a payment to the homeowner by way of compensation."
The tribunal found the property factor in breach of the Code of Conduct and issued a Property Factor Enforcement Order for compensation and a credit to the homeowner's account. The factor was later confirmed to have complied with the order.
"Within 28 days of intimation of the PFEO, the Property Factor must make payment to the Homeowner of the sum of £300.00 in compensation, and credit the Homeowner’s account with the sum of £158.50"
All Cases
| Date | Reference | Outcome | PFEO | Comp. | |
|---|---|---|---|---|---|
| 2024-11-12 | FTS/HPC/PF/23/2448 |
PFEO Proposed | — | — | Details |
| 2023-10-24 | FTS/HPC/PF/23/3555 |
Rejected - Procedural | — | — | Details |
| 2023-09-18 | FTS/HPC/PF/23/1956 |
PFEO Complied | PFEO | £250 | Details |
| 2023-01-30 | FTS/HPC/PF/22/2897 |
PFEO Complied | PFEO | £300 | Details |
Data from Housing & Property Chamber. Cases initiated since 2021..
Case Details
Click "Details" in the table above to jump to a case.
FTS/HPC/PF/23/2448
2024-11-12
The tribunal found Lorimer Stevenson had failed to comply with multiple sections of the Code of Conduct. The tribunal proposed making a Property Factor Enforcement Order.
"The Tribunal determined that the Respondent has failed to comply with the the Code of Conduct for Property Factors 2021 in that they have failed to comply with overarching standard of practice 11, paragraphs 2.1,2.4,2.5,2.7 and 3.1 of the Code."
FTS/HPC/PF/23/3555
2023-10-24
The Tribunal rejected the homeowner's application because the homeowner failed to provide required documentation, as per the rules.
"The Legal Member therefore determines that the application cannot be accepted. The application is rejected on that basis."
FTS/HPC/PF/23/1956
2023-09-18
The tribunal found that the factor had failed to comply with the Code of Conduct and issued a Property Factor Enforcement Order requiring them to pay compensation. The factor complied with the order.
"The Tribunal decided to make a Property Factor Enforcement Order and to order that the property factors make a payment to the homeowner by way of compensation."
FTS/HPC/PF/22/2897
2023-01-30
The tribunal found the property factor in breach of the Code of Conduct and issued a Property Factor Enforcement Order for compensation and a credit to the homeowner's account. The factor was later confirmed to have complied with the order.
"Within 28 days of intimation of the PFEO, the Property Factor must make payment to the Homeowner of the sum of £300.00 in compensation, and credit the Homeowner’s account with the sum of £158.50"
How We Calculate Ratings
Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.
Rating Bands
Special Rules
- Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
- 2+ PFEO breaches = minimum ORANGE rating regardless of case rate
Data Updates
- Last updated: 2026-03-05
- Next update:
We update quarterly. For the latest decisions, search the HPC directly →
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