LAR Operations C.I.C. Reviews 2026 — 4.7★, 1 Tribunal Case

Ratings & Reviews

4.7★ weighted average calculated from 6 Google + 0 Trustpilot reviews

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

See how all 80 Scottish factors' service standards compare →

We don't have LAR Operations C.I.C.'s Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

Management fees — the annual or monthly charge and what it includes
Services provided — common area maintenance, insurance, building repairs
Emergency and complaints procedures — response times and how to escalate
Financial arrangements — how funds are held, invoicing, and reserve funds
Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by LAR Operations C.I.C., you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Areas Covered

LAR Operations C.I.C.'s coverage spans 1 area of Scotland (from our coverage mapping).

Edinburgh 168 mapped properties

Compare factors in Edinburgh →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

3

Buildings managed

56.0

Avg units / building

53

Median units / building

Building Size Distribution

0

1–10

0

11–25

1

26–50

2

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 56.0 units.

Based on 3 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

1

Cases

—

Upheld

—

Adjusted rate/10k

0

PFEOs

Enforcement

£0

Paid

Compensation

Consultation

Top Issue

1 case

Rating basis: No adverse tribunal findings since 2021. Unweighted adverse rate: 0.0 per 10,000 properties. How we calculate this →

All Complaint Types

Consultation (1) Maintenance (1) Complaints Handling (1) Other (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/21/1062 2021-07-29

Dismissed

The homeowner alleged breaches of the Property Factor Code of Conduct, but the Tribunal found the Factor had not failed to comply with the Code and dismissed the application.

"The Tribunal determined that the Factor had not failed to comply with Section 14 of the Act in respect of compliance with Sections 2.4, 6.1 and 7.2 of the Property Factor Code of Conduct (“the Code”)."

Consultation Maintenance Complaints Handling Other

View on HPC →

Thinking of switching from LAR Operations C.I.C.? Read our step-by-step guide to changing property factors in Scotland.

Had problems with LAR Operations C.I.C.? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2018-03-16

Company No. SC591592

Accounts Up to date

Directors 4

Avg. Tenure 4.3 yrs

FAQ

Has LAR Operations C.I.C. had any tribunal cases?

Yes, LAR Operations C.I.C. has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about LAR Operations C.I.C.?

First, raise your complaint directly with LAR Operations C.I.C. using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from LAR Operations C.I.C.?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.