Ratings & Reviews

1.5★ weighted average calculated from 41 Google + None Trustpilot reviews
Google Reviews
1.5★ (41)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Rockford Properties's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Rockford Properties, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Rockford Properties manages approximately 69 properties across 1 area of Scotland.

Dundee 69 properties
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Based on 69 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
Dismissed
The tribunal reviewed the application and determined that the property factor had complied with the Code of Conduct, dismissing the homeowner's application.
"The tribunal found that, in relation to the application before it, the Property Factor had complied with the Code and had not failed to carry out the property factor’s duties."
Communication Financial Maintenance Disclosure Consultation Complaints Handling Other
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Had problems with Rockford Properties Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2006-08-08
Company No. SC306498
Accounts Up to date
Directors 2
Avg. Tenure 19.6 yrs

FAQ

Has Rockford Properties had any tribunal cases?
No, Rockford Properties has had no tribunal cases since 2021 according to our records.
How do I make a complaint about Rockford Properties?
First, raise your complaint directly with Rockford Properties using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Rockford Properties?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.