PLS Rural Limited has faced 1 tribunal case since 2021, with 1 upheld or partially upheld (100%). Most recent: 2021-11-05.

Tribunal Rating LIMITED How is this calculated?
1 Cases
100% Upheld (avg: 69%)
263.2 Rate/10k (avg: 4.7)
0 PFEOs
£0 Compensation

Cases Over Time

2021
1
2022
0
2023
0
2024
0
2025
0
2026
0

Outcomes

1 Breach - No Order 100%

Complaint Types

Based on 1 analysed case.

Communication
1
Complaints Handling
1

Enforcement & Compensation

Enforcement Orders (PFEOs)

0 of 1 cases (0%)

Compensation Awarded

£0 total

All Cases

Date Reference Outcome PFEO Comp.
2021-11-05 FTS/HPC/PF/21/1957 Breach - No Order Details

Data from Housing & Property Chamber. Cases initiated since 2021..

Case Details

Click "Details" in the table above to jump to a case.

FTS/HPC/PF/21/1957 2021-11-05
Breach - No Order

The Tribunal found the property factor breached sections 1.1 and 7.1 of the code of conduct, but no further action was required as the issues were considered to be resolved.

Communication Complaints Handling
"A Property Factor Enforcement Order is not necessary and would serve no meaningful purpose."

How We Calculate Ratings

Ratings are based on a factor's adjusted adverse case rate per 10,000 properties for cases initiated since 2021. Cases involving Property Factor Enforcement Orders (PFEOs) are weighted more heavily.

Rating Bands

CLEAN Zero adverse cases since 2021
GREEN Adjusted rate of 10 or fewer per 10,000 properties
ORANGE Rate between 11–30 per 10,000, OR 2+ PFEO breaches
RED Rate above 30 per 10,000 properties
LIMITED Fewer than 50 properties (insufficient data)

Special Rules

  • Factors with only 1–2 adverse cases (no PFEO breaches) are capped at GREEN
  • 2+ PFEO breaches = minimum ORANGE rating regardless of case rate

Read our full methodology →

Data Updates

  • Last updated: 2026-03-05
  • Next update:

We update quarterly. For the latest decisions, search the HPC directly →

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