Edinburgh Block Management Reviews 2026 — 4.7★, 1 Tribunal Case

About This Factor

✓ Verified October 2026

Edinburgh Block Management have claimed and verified this profile. Information below was submitted directly by the factor, October 2026. It is not independently verified by Compare Factors. Verified status does not affect rankings — factors are ranked solely on independent data. This is a free service — no payment is made by the factor to appear or to be verified.

Team & Capacity

6

Total employees

3

Property managers

6–300

Unit range accepted

Open

Currently taking clients

Named manager per development: Yes

Specialisms

TenementsNew-buildListed buildingsLarge blocksMixed-use

Service Commitments

Emergency response: Make-safe within 48 hours
Routine enquiry response: 5 working days by email; 48 hours via Maintenance App
Complaint first response: Acknowledged within 3 working days
Site visits: Quarterly (3+ inspections/year)
Out-of-hours cover: No dedicated out-of-hours service
Office hours: Mon–Fri 9am–5pm
Online portal: No
Mobile app: Yes
Tendering process: Competitive tenders; preferred panel also used
Billing frequency: Annually (tenements); quarterly for developments
Notice period: 30 days
Delegated authority: £100 per property/item
Float required: No
Reserve / sinking fund: No

Fees (self-reported)

Fee model: Hybrid (fixed annual core fee + tiered fees for additional works)
Indicative range: £365/year per stair-door flat; £184/year per main-door or commercial unit (inc VAT). Development fees on request.
Major works fee: Project-management fee tiered by contract value (≈5% on larger/emergency works)
Change of ownership fee: Sale-of-property letter £40–£100 + VAT (by property type)
Insurance commission: No commission taken by EBM; £40 + VAT per property annual admin/facilitation fee

Website: edinburghblockmanagement.com ↗ Written Statement of Services — January 2025 ↗ Fee schedule ↗

✓ Information submitted directly by Edinburgh Block Management, October 2026. Not independently verified by Compare Factors. This is a free service — verified status does not affect search rankings.

Ratings & Reviews

4.7★ weighted average calculated from 32 Google + 0 Trustpilot reviews

Google Reviews

4.7★ (32)

Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

View PDF →

How Edinburgh Block Management's statement compares: emergency response 48h vs industry median 4.0h; notice period 30 days vs median 90; insurance commission: none taken. See how all 80 statements compare →

Management Fee: £348.00 / year
Emergency Response: 48 hours
Urgent Response: within 15 working days
Routine Response: 25 working days
Enquiry Response: 5 working days
Complaint Response: Acknowledged within 3 working days, Initial Resolution 5 working days, Investigation 20 working days
Billing Frequency: Annually for tenements; quarterly for developments
Notice Period: 1 month
Delegated Authority: £100
Insurance Commission: No commission taken

No Mandatory Float No Insurance Commission Mobile App: EBM Maintenance App Code of Conduct 2021

Download Full Written Statement

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011. Data extracted from official document.

Areas Covered

Edinburgh Block Management's coverage spans 1 area of Scotland (from our coverage mapping).

Edinburgh 944 mapped properties

Compare factors in Edinburgh →

Mapped properties are counted area by area from the Scottish Property Factor Register ↗ and can differ from the register's single property count for the factor (shown at the top of this page).

Portfolio Profile

100

Buildings managed

9.4

Avg units / building

9

Median units / building

Building Size Distribution

64

1–10

35

11–25

1

26–50

0

51–100

0

100+

Distribution of managed buildings by unit count. Average building size: 9.4 units.

Based on 100 registered building postcodes. Source: Scottish Property Factor Register ↗.

Tribunal Record

View cases →

Since 2021

1

Cases

—

Upheld

—

Adjusted rate/10k

0

PFEOs

Enforcement

£0

Paid

Compensation

Communication

Top Issue

1 case

Rating basis: No adverse tribunal findings since 2021. Unweighted adverse rate: 0.0 per 10,000 properties. How we calculate this →

All Complaint Types

Communication (1) Maintenance (1)

Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →

FTS/HPC/PF/23/2533 2023-07-31

Dismissed

The tribunal dismissed the homeowner's application because it was deemed premature as the homeowner had not exhausted the property factor's complaints procedure.

"The Tribunal dismiss the application."

Communication Maintenance

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Thinking of switching from Edinburgh Block Management Ltd? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Edinburgh Block Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →

Status Active

Incorporated 2016-12-29

Company No. SC553489

Accounts Up to date

Directors 2

Avg. Tenure 7.3 yrs

FAQ

Has Edinburgh Block Management had any tribunal cases?

Yes, Edinburgh Block Management has had 1 tribunal case since 2021, with 0% of complaints upheld.

How do I make a complaint about Edinburgh Block Management?

First, raise your complaint directly with Edinburgh Block Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If the factor refuses or unreasonably delays after you notify them in writing (section 17 of the Property Factors (Scotland) Act 2011), you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.

How do I switch away from Edinburgh Block Management?

To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.