Ratings & Reviews

4.8★ weighted average calculated from 31 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"Best. Factor. Ever. We ask them to do things, and they get them done in a reasonable timeframe, then we pay them for their services. Simple right? Compared to previous experiences with other big factors in Scotland, working with them is an absolute dream."
Arfon Smith 2025-11-27
Google 5.0★
"Very happy with the service provided to our tenement by the team at EBM over the past years. They have always been friendly and quick to reply to my enquiries, and take prompt action if anything needs resolving. Good detailed annual roof inspection reports too, and reasonable rates for repairs..."
M Ferrandon 2025-10-30
Google 5.0★
"I would like to highly recommend Kate and the team. They have been managing our tenement in Edinburgh for over a year now. I have found them proactive, knowledgeable and professional. They make life so much easier for me as an owner landlord. We have had several fairly major communal issues..."
lesley pringle 2025-10-29
Google Reviews
4.8★ (31)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have Edinburgh Block Management's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by Edinburgh Block Management, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

Edinburgh Block Management manages approximately 944 properties across 1 area of Scotland.

Edinburgh 944 properties
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Based on 944 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

View cases →
Since 2021
1
Cases
—
Upheld
—
Rate/10k
0
PFEOs
Enforcement
£0
Paid
Compensation
Communication
Top Issue
1 case
All Complaint Types
Communication (1) Maintenance (1)
Case summaries from official HPC decisions. Verify with official records ↗

Recent Decisions

Full history →
FTS/HPC/PF/23/2533 2023-07-31
Factor Complied
The tribunal dismissed the homeowner's application because it was deemed premature as the homeowner had not exhausted the property factor's complaints procedure.
"The Tribunal dismiss the application."
Communication Maintenance
View on HPC →

Thinking of switching from Edinburgh Block Management Ltd? Read our step-by-step guide to changing property factors in Scotland.

Had problems with Edinburgh Block Management Ltd? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2016-12-29
Company No. SC553489
Accounts Up to date
Directors 2
Avg. Tenure 7.0 yrs

FAQ

Has Edinburgh Block Management had any tribunal cases?
Yes, Edinburgh Block Management has had 1 tribunal case since 2021, with 0% of complaints upheld.
How do I make a complaint about Edinburgh Block Management?
First, raise your complaint directly with Edinburgh Block Management using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from Edinburgh Block Management?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.