Active · PF000723 · Partnership · 20 properties

A W Middleton

Updated 25 May 2026
Partnership Local reach
4.6
33 reviews
20
Properties
1
Council area
1/1
Cases / upheld
At a glance
At a Glance

A W Middleton is a Scottish property factor managing approximately 20 properties. Portfolio is too small for a meaningful tribunal risk comparison. Customer reviews average 4.6 stars across 33 ratings.

Tribunal risk
LIMITED
1 / 1
Top issue: Communication

Ratings & Reviews

4.6★ weighted average calculated from 33 Google + None Trustpilot reviews

Written Statement of Services

We don't have A W Middleton's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by A W Middleton, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

Property Coverage

A W Middleton manages approximately 20 properties across 1 area of Scotland.

Lothians 20 properties

Portfolio Profile

2
Buildings managed
10.0
Avg units / building
10
Median units / building

Building Size Distribution

1
1–10
1
11–25
0
26–50
0
51–100
0
100+

Distribution of managed buildings by unit count. Average building size: 10.0 units.

Tribunal Record

Since 2021
1
Cases
100%
Upheld
(avg: 51%)
500.0
Rate/10k
(avg: 4.5)
1
PFEOs
Enforcement
£400
Paid
Compensation
Communication
Top Issue
1 case
All Complaint Types
Communication (1) Financial (1) Maintenance (1) Consultation (1)

Recent Decisions

The tribunal issued a PFEO ordering Longford Property Management to pay £400 to each applicant due to breaches of the Code of Conduct. The factor complied with the order.
"Within 35 days of the date of the communication to the Respondent of this property factor enforcement order, the Respondent must: Pay to each of the Applicants the sum of £400…"
Communication Financial Maintenance Consultation
£400 compensation ⚠ PFEO issued
View on HPC →
The Tribunal rejected the application because the applicant did not provide requested information, as per Rule 8 (1)(c).
"Accordingly the Tribunal have good reason to believe that it would not be appropriate to accept the application and reject the application in terms of rule 8 (1)(c) of the Tribunal Rules."
View on HPC →

Thinking of switching from A W Middleton? Read our step-by-step guide to changing property factors in Scotland.

Had problems with A W Middleton? Read our step-by-step guide to making a formal complaint about your property factor.

FAQ

Has A W Middleton had any tribunal cases?
Yes, A W Middleton has had 1 tribunal case since 2021, with 100% of complaints upheld.
How do I make a complaint about A W Middleton?
First, raise your complaint directly with A W Middleton using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from A W Middleton?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.
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