Ratings & Reviews

5.0★ weighted average calculated from 5 Google + 0 Trustpilot reviews

Recent Reviews

Google 5.0★
"I live too far from town to attend my letting property, so have given it over to Benefactors on a full management basis. They have proved reliable, friendly and cost effective. I çontinue to use them and would recommend confidently."
Mike Sutherland 2022-05-03
Google 5.0★
"I was a tenant of a flat they managed for 2 years and I have nothing bad to say about them. As a student I had leased a couple of flats before under different agents & had issues - none of which were repeated with Benefactors. Whenever I got in contact with them about any issues or wanting..."
Erin Ferguson 2021-07-16
Google 5.0★
"Afyer years of mismanagement with Stonehouse Lettings, James restored my faith that using an agent is worth it. Super diligent, fair and will work very hard to get your property rented. I highly recommend. Thanks so much 😁"
Cheryl McClorey 2018-05-23
Google Reviews
5.0★ (5)
Reviews are collected from public listings and may not represent all customer experiences.

Written Statement of Services

We don't have BeneFactors's Written Statement of Services on file yet. Under the Property Factors (Scotland) Act 2011, every registered factor must provide a WSS to homeowners. It should cover:

  • Management fees — the annual or monthly charge and what it includes
  • Services provided — common area maintenance, insurance, building repairs
  • Emergency and complaints procedures — response times and how to escalate
  • Financial arrangements — how funds are held, invoicing, and reserve funds
  • Termination terms — notice periods and the process for changing factors

If you're a homeowner managed by BeneFactors, you should have received a copy of their WSS. If not, you can request one directly — they are legally required to provide it. Have a copy? Send it our way and we'll add the details to this profile.

The WSS is a legal requirement under the Property Factors (Scotland) Act 2011.

Property Coverage

BeneFactors manages approximately 261 properties across 1 area of Scotland.

Aberdeen & Aberdeenshire 261 properties
Compare factors in Aberdeen & Aberdeenshire →
Based on 261 registered properties. Source: Scottish Property Factor Register ↗.

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Tribunal Record

No tribunal cases since 2021.

Case summaries from official HPC decisions. Verify with official records ↗

Had problems with BeneFactors Property Management Limited? Read our step-by-step guide to making a formal complaint about your property factor.

Company Info

Companies House →
Status Active
Incorporated 2017-01-31
Company No. SC556123
Accounts Up to date
Directors 2
Avg. Tenure 8.9 yrs

FAQ

Has BeneFactors had any tribunal cases?
No, BeneFactors has had no tribunal cases since 2021 according to our records.
How do I make a complaint about BeneFactors?
First, raise your complaint directly with BeneFactors using their formal complaints procedure (required by law to be in their Written Statement of Services). If unresolved after 8 weeks, you can apply to the Housing & Property Chamber. Visit housingandpropertychamber.scot to start an application. Our complaints guide explains the full process including template letters.
How do I switch away from BeneFactors?
To change property factors, you'll need a majority vote from property owners in your development (typically at an AGM or EGM). The new factor must be registered with the Scottish Property Factor Register. Our switching guide explains the full process step-by-step.